Receptionist - Greencross Burleigh Waters

Are you looking for something different? Really different?

Greencross Vets Burleigh Waters is a large and well-equipped clinic a stones throw from Treetops Plaza, with plenty of cafe options for lunch.  As well as a short 5 minute drive to the Beautiful Beaches.  

We have a large and growing client base, and we need your help to continue to deliver great customer care to our clients and their pets.

We are looking for a Part-Time Experienced Receptionist to join our amazing team and grow with us. We consider ourselves to be not just work colleagues, but a real ‘family’, where we all support each other in every aspect of our life and career and maintain long-term working relationships.

What does this look like?

• Flexibility when required for family/personal circumstances (e.g., school events, medical appointments)
• Continued Education program - YES, we encourage learning & expanding your skill base
• Monthly team meetings where every team member gets the opportunity to have their views and ideas heard (and acted on!)
• Yearly symposium with a large selection of courses to choose from
• We support career growth and development; the sky is the limit!!
• Generous staff discounts on services and products for your pet/s
• We are very passionate about ensuring that our staff are all looked after, and that their efforts are both recognized and rewarded

What do we want from you?

• We are looking for someone who is motivated, passionate and loves coming to work each day
• You'll be minimum Certificate II qualified 
• 2+ years nursing or reception experience with sound knowledge of preventative care & diets
• Proficient in using Microsoft Office
• Experience with Rx works is preferred but not essential
• Great customer service skills and be able to build rapport with our clients
• Organised and has high attention to detail 
• Ability to deal with a varying workload and be able to prioritise work tasks
• Can multi-task and work well under pressure
• Work well within a team
• Good communication skills
• Help with driving our clinic initiatives and goals

About the role...

• The role is part-time with an offering of 25+ hours per week
• The shifts are 3 days per week and every second Saturday, though you may be asked to cover other shifts during staff leave periods
• Working alongside our Practice Manager, You will be responsible for reception duties including welcoming clients and patients on arrival, answering the phone, booking appointments through our patient management program, taking and receipting payments, sending and responding to emails from clients, organising patient admission paperwork, banking duties and other administrative tasks needed.
• Triaging patients (which will be trained on induction)
• Providing general advice on vaccine schedules, food and parasite prevention
• Providing and doing up estimates for elective patient procedures
• You will be exposed to a busy practice that will ensure your customer service skills are not wasted and you can practice them every day
• You will be working with a great team that all get along well and are like family!

If this sounds like the role for you, then please don’t hesitate to apply! We look forward to meeting with you!