Job Description - Admin Assistant for a Publishing Company in the Australia (Home Based Part Time)
Working mostly within the database to update records and complete a variety of admin tasks including:
⢠Sending invoices to the members
⢠Updating member details in database ⢠Changing memberships from one person to another
⢠Check if the conference delegates are members and report
⢠Following up with "lapsed" members to determine why lapsed and to see if they want to renew
⢠Update credit card details of members
⢠Follow up on email bounce backs to swap membership to a different person on staff
⢠Other general admin
Most of the work will be done within our CRM system. And the person will also be required to do quite a bit of email liaison with our members. There may also be some phone liaison with our members.
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