⢠Provide general administrative support, including managing documents, Google Drive, and office systems
⢠Process client invoices in the ShiftCare platform (training provided)
⢠Process supplier invoices for payment and assist with payment processing
⢠Answer incoming phone calls and direct enquiries to the appropriate team members
⢠Coordinate the onboarding of new staff and clients
⢠Maintain and update the ShiftCare CRM, including staff compliance, client records, and shift scheduling
⢠Assist with payroll administration as required
⢠Manage the staff training calendar by enrolling staff in training courses and sending reminders for overdue training
⢠Generate monthly Aged Care statements
⢠Handle inbound enquiries professionally and efficiently
⢠Prepare management meeting agendas, take meeting minutes, and distribute them to the team
⢠Format business documents and reports
⢠Monitor and maintain the Incident Register
⢠Manage office stationery and order supplies as required
⢠Provide administrative support to other team members as needed
⢠Utilize AI tools to improve productivity, streamline administrative tasks, and enhance workflow efficiency where appropriate