Virtual Receptionist for a Migration Agent in Australia (Home Based Part Time)

• Answer inbound phone calls professionally and courteously

• Triage calls, take accurate messages, and prioritize urgent matters

• Book client consultations and manage appointment schedules

• Handle new enquiry calls and schedule initial consultations

• Update CRM with call outcomes, notes, and follow\-up actions

• Maintain clear boundaries and escalate all migration\-related questions appropriately

"}},{"fieldLabel":"Must Haves","uitype":110,"value":"• Strong phone manner and confidence handling high call volumes
• Experience in receptionist, call handling, or client service roles
• Excellent spoken and written English
• Ability to follow compliance\-driven processes and scripts
• Comfortable working independently and setting clear boundaries
• Experience using CRMs, cloud phone systems, and Microsoft Teams
• This role is only open to Filipino candidates currently residing in the Philippines."},{"fieldLabel":"Nice to Haves","uitype":110,"value":"• Experience in professional services such as legal, migration, medical, or accounting is advantageous"},{"fieldLabel":"Home Office Requirements","uitype":110,"value":"Please only apply for this role if you have the following home office requirements:

· Perfectly working headset and webcam
· Stable internet connection of at least 25 Mbps ~ 50 Mbps
· Up to date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later
· Quiet room with no distractions or background noises
· A backup plan if the power goes out or if your internet connection becomes unstable during your shift

Only applicants meeting the strict criteria above will be contacted."},{"fieldLabel":"Connect With Us","uitype":110,"value":"https://virtualcoworker.com.ph
https://virtualcoworker.com/our\-culture
https://www.facebook.com/virtualcoworker
https://www.linkedin.com/company/virtual\-coworker"}],"isMobile":false,"iframe":"true","jobType":"Part time","applyName":"Apply Now!","zsoid":"8208015","FontFamily":"Arial, Helvetica, sans\-serif","jobOtherDetails":[{"fieldLabel":"Job Category","uitype":2,"value":"Virtual Assistant"},{"fieldLabel":"Work Schedule","uitype":1,"value":"Monday \- Wednesday; 9:30 am \- 5:00 pm and Thursday \- Friday; 10:30 am \- 3:00 pm Australian Eastern Standard Time"},{"fieldLabel":"Hours Per Day","uitype":2,"value":"Other – 5 to 7 hours per day"},{"fieldLabel":"Industry","uitype":2,"value":"General Services"},{"fieldLabel":"Client Location","uitype":2,"value":"Australia"},{"fieldLabel":"Work Location","uitype":1,"value":"Home Based \- Philippines"},{"fieldLabel":"City","uitype":1,"value":"Parramatta"},{"fieldLabel":"State/Province","uitype":1,"value":"New South Wales"},{"fieldLabel":"Zip/Postal Code","uitype":1,"value":"2150"}],"headerName":"Virtual Receptionist for a Migration Agent in Australia (Home Based Part Time)","widgetId":"147741000000390320","isJobBoard":"false","userId":"147741000000027001","attachArr":[],"customTemplate":"3","isCandidateLoginEnabled":true,"jobId":"147741000070799483","FontSize":"12","location":"Parramatta","embedsource":"CareerSite","logoId":"idwop0ece2fcac21a443ba16938fb832bdc3b"}