Restaurant Manager

McDonald’s Australia is a modern and progressive burger company serving over 1.7 million customers every day. Macca’s has over 1000 restaurants across Australia and a current workforce of over 100,000 employees. More than 85% of restaurants are owned and operated by Licensees and 15% operated by the company. We serve the world some of its favourite foods - World Famous Fries, Big Mac, Quarter Pounder, Chicken McNuggets and Egg McMuffin. Working for Macca’s is more than just a job. We’re a business that aims to have a positive impact in everything we do. We offer good value, quality food and a fantastic experience for our customers. But it’s not just about the millions of meals we serve each day. It’s also about the hundreds of communities across Australia where you’ll find our restaurants, and the thousands of people who work in those. It’s about you. Whatever you want to get out of your career – with McDonald’s, you can.

Job Description

Restaurant Manager

As the Restaurant Manager I drive outstanding Quality, Service, and Cleanliness(QSC). I am responsible for the overall profitability, sales, people development, food safety and operations of the restaurant, whilst ensuring every customer has a memorable McDonald’s experience. I am the leader of the restaurant and I work closely with my management team to coordinate the various functions and systems that are critical to the success of the Restaurant. I am in charge of the restaurant and accountable for all decisions made and results achieved. I lead by example, enforce and comply with restaurant safety and security standards which includes investigating all incidents and taking corrective actions to ensure a safe working environment for all employees and customers.

PEOPLE Responsibilities

• Succession planning for long-term business success, and people development.

• Actively seek out opportunities to coach and develop my management team. Identify and take action to resolve performance opportunities and conduct six monthly management performance reviews.

• Hold regular manager meetings to ensure we remain focused on restaurant goals, as well as providing business updates and recognising individual high performers.

• Effectively create management schedules that adhere to the management rostering principles.

• Responsible for achieving all people minimums to meet the requirements of the Enterprise Agreement.

PROFIT Responsibilities

• Conduct weekly department catch ups with each of my department managers. Work with them to ensure system targets are clearly identified, communicated and achieved within the restaurant.

• Achieve restaurant profit and growth through the ongoing monitoring of budgets; developing strategies and plans to effectively and appropriately respond to trends.

• Utilise restaurant metrics and reporting data to assess progress against goals and identify actions if required.

SALES Responsibilities

• Create and build a restaurant business plan to grow sales through increased guest counts.

• Understand my local competitors and strategically create an effective local store marketing plan.

• Lead the successful implementation of new operating platforms and business initiatives to deliver on the brand promise.

• Identify ways to connect and build relationships with the wider community to support the McDonald’s brand.

Qualifications

McDonald's LGR level qualification is required, however this can be worked towards within store with the right candidate.

Additional Information

Our company strives itself on excellent communication and support to develop and grow not only our people within our organisation but our overall business results.