Retail Sales Assistant - Stylist

Provide a styling service that exceeds our shopper’s expectations

Each appointment booked includes; wash, blow dry and styling of the customers hair within a 45 minute session

Ensure appointments start and finish on time

When there are no clients, ensure store presentation, cleaning and stock fill is up to date

Be able to use the POS and book in clients when required

Build and maintain great relationships with internal and external customer to influence and contribute to the development of the business

Ensure sales reporting and recording is accurate

Ensure you are trained on all Dyson products

Be a product champion for all Personal Care products

Attend training and education sessions to ensure you are up to date with all Dyson product information and technology

Be accountable for your sales targets and work to meet the Store sales targets

Meet daily and weekly KPI’s. KPI’s fall under the following categories: Customer Service, Sales, Product Knowledge, Styling sessions per day

Achieve a standard of excellence in our work processes and outcomes, ensuring adherence to Dyson policies and all relevant regulatory and legal requirements

Have a valid RSA certificate

Pick up new activities that fall broadly in the purpose of the role.

Fix things that you can see need fixing

Identify problems and find solutions

Promote and demonstrate Dyson behaviours

2+ years of experience as a hair stylists, specifically being an expert in: wash, dry and styling

Proficient at styling hair of all types

Minimum qualification of Certificate III in Hairdressing or equivalent

High level of communication skills, both verbal and written

Excellent presentation skills and high attention to detail

Strong time management skills and ability to work under pressure

Well-developed interpersonal and relationship building skills

Ability to lift, push or pull up to 30lbs