Room Attendant

Located in the heart of Broadbeach, just 200m from patrolled beaches, Sofitel Gold Coast Broadbeach is a luxurious five-star hotel, featuring 296 beautifully appointed rooms and suites, all with breathtaking Pacific Ocean or Hinterland views, and multiple Food & Beverage outlets.

Sofitel Gold Coast, Broadbeach

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

You are at the heart of the hotel! As a Room Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them. A key focus of the position is ensuring consistent cleanliness standards apply in the rooms and public areas and attending to any guest requests or enquiries. 

The ideal candidate will be energetic, self-motivated, have attention to detail, experience in leading and managing others and have a passion for giving guests an exceptional experience.

A Career that lets your passion shine:

• Clean all assigned guest rooms and public areas to brand standards
• Attending to guests requests and enquiries when needed
• Creating memorable guest experiences, with comfort and luxury in every room
• Keep a well-stocked inventory of all amenities and housekeeping equipment
• Adhere to Sofitel Brand standards and procedures diligently and seamlessly

What you will bring to the role:

• Previous housekeeping or customer service experience is an asset
• Show attention to detail in all tasks performed
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Excellent organisational skills and time management
• Background within a luxury hotel environment will be highly regarded

Thrive in our Sofitel Gold Coast Broadbeach community:

• Complimentary meal on shift available via Le Café
• Employee discounts on accommodation, dining, and lifestyle with Accor hotels
• Discounted parking
• Paid birthday leave
• Complimentary hotel stay package to celebrate your work anniversary
• Laundered uniforms
• Work in the heart of Broadbeach, with walking distance to beaches, restaurants and shops