Self Storage Customer Service Officer - Part-Time

About our Company: 

Billabong Self Storage is a WA owned and operated Self Storage Company with purpose-built Facilities across Perth offering a range of storage solutions for both personal and commercial use. 

About the Role:

We are currently seeking a Part Time Customer Service Officer who is self motivated and able to work autonomously at our Jandakot Facility. 

The position is approximately 4 hours a week on a Saturday, with the ability to cover extra hours when necessary. 

The role will include, but is not limited to:

• Performing transactions such as invoicing and payment receipting.
• Following up overdue accounts.
• Updating and maintaining records on our data system.
• Performing general administration tasks - including banking and postage.
• Responding to and managing walk-in and telephone enquiries, with the highest service level offering to our customers.
• Building and maintaining relationships with new and existing customers.
• Maintaining Facility grounds to the highest levels - including general maintenance and cleaning.

What you'll bring:

• Previous experience in retail, sales and customer service. Experience in the Self-Storage industry is highly regarded/preferable. 
• A proven track record in achieving sales and KPIs.
• A passion for delivering customer service excellence, with an above and beyond attitude and work ethic.
• An enthusiastic team player with a 'hands on approach' to a diverse range of tasks – customer sales, service, administrative support and Facility maintenance.
• Must be computer literate and have well developed written and verbal communication skills.
• Current full driver's license

If you think this job is for you, we'd love to hear from you! 

Only shortlisted applicants will be contacted.