Senior Manager, Communications & Brand

Company Description

Keypath Education – Ranked Best Place to Work in Australia by WRK+ (2021 - 2024)

Keypath Education is a global EdTech company partnering with leading universities to deliver online programs that address real-world social and economic challenges.

Work Anywhere:

At Keypath Education Australia, flexibility is our strength. We put our people first, allowing you to choose where you work – from home, in the office, or both. We welcome applications from candidates located anywhere in Australia, provided you have a strong, reliable internet connection.

This role is offered on a part-time basis, working four days per week (0.8 FTE).

Please note that only candidates residing in Australia with full working rights will be eligible for consideration.

Job Description

We’re seeking a Senior Manager, Communications and Brand to lead the development and delivery of a comprehensive communications strategy aligned with Keypath’s vision. In this pivotal role, you’ll drive employee engagement, influence stakeholders, and champion cross-functional initiatives that support business growth. With strategic oversight of the Keypath brand, you’ll balance 80% internal communications and 20% external communications to strengthen our reputation as an employer of choice.

Reporting to the Executive Director of People & Culture, you’ll work closely with the CEO, executive team, and functional leaders to ensure clear, consistent, and engaging messaging across all channels. Success means fostering transparency, boosting engagement, and elevating Keypath’s visibility as a top employer.

Responsibilities include the following:

Strategy & Planning

• Develop and own a long-term communications strategy aligned with business objectives and employee engagement goals.

• Partner with executives and cross-functional teams to deliver inclusive communications and support major change initiatives.

• Ensure communication platforms are accessible and optimised, collaborating with IT and DEI groups to uplift standards.

Internal Communications & Channel Execution

• Manage internal channels and create engaging content for intranet, newsletters, and all-staff events.

• Coordinate quarterly huddles, monthly manager meetings, and company celebrations.

• Ensure consistent, inspiring messaging that connects employees across all platforms.

External Communications & Employer Brand

• Oversee website, LinkedIn, and Glassdoor to showcase Keypath as an employer of choice.

• Share culture stories and achievements to attract top talent and respond to media inquiries.

• Support executive team with external communications for events and partnerships.

Measurement, Insights & Outcomes

• Track and report communication effectiveness across channels and engagement metrics.

• Drive improvements in employee sentiment and eNPS through strategic communication.

• Grow employer brand presence via LinkedIn engagement and visibility. 

Qualifications

Education

• Bachelor’s degree in Communications, Marketing, Arts, or similar.

Experience

• 5 + years in a similar role supporting growth or cultural transformation with corporate communications.

• Demonstrated experience in leading cross-functional initiatives and influencing senior stakeholders at a regional level.

• Proven ability to design and deliver internal communications strategies with measurable impact on organisational outcomes.

• Experience implementing or managing internal communications channels.

• Proven ability to build trusted relationships at all levels across the organisation.

Skills & Attributes

• A creative communicator and a master of storytelling - you understand what makes a good story and can communicate that and other key messages across a diverse and widespread organisation.

• Deeply curious and passionate about people and culture and are committed to helping companies build a better world of work for their employees.

• Curious and confident to ask questions and learn quickly

• Exceptional written and verbal communication skills.

• Strong strategic thinking combined with hands-on execution ability.

• Skilled in stakeholder engagement and collaboration across all levels.

• Ability to manage multiple priorities with autonomy and accountability.

• Growth mindset

Technicial Skills

• Proficiency in digital communication tools (SharePoint, Teams, LinkedIn

About Keypath Education:

At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with leading universities to create and deliver online education solutions that tackle global social and economic challenges head on. Learn more about what it’s like to be a Keypather.

Benefits and Rewards:

• Opportunity to work in-office, hybrid, or remotely, with laptop and hardware provided for your home office.

• Access to health & wellbeing programs, including an Employee Assistance Program and Mental Health Days.

• Dedicated DEI committee

• Learning & growth opportunities, including access to LinkedIn Learning and career development programs, and staff discount for Master degrees from our many university partners.

• Employee-led initiatives such as Culture Club, Team Green, Sustainability, and more.

• Company events and activities run in-office and remotely.

• Fast-growing company with increasing career path opportunities.

We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people from Culturally and Linguistically Diverse Backgrounds, People with Disability, and people from the LGBTQIA+ Community.