Ward Clerk

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

In this part time ward Clerk role based in Richmond, you will be responsible for first point of contact for patients being admitted to ward, meeting and greeting patient’s visitor, managing appointments and referrals, and ensuring upkeep of patient files. Strong administrative and computer skills are a must in this role, the position is part time (20 hours) allowing you to flex this position around your life commitments. 

You will make an impact by:

Leading by example with excellent customer service, time management and an aptitude for a variety of systems and software such as IPM.

Building strong relationships with our consultants and patients and demonstrating the Epworth values

Providing support to a team of staff and the rehabilitation team through the adoption of a can-do attitude and role-up-your-sleeves approach.

To be successful in this role…

You will be a quick learner; quick to think on your feet when faced with problems, and a multi-tasker, used to dealing with numerous tasks at any one time.

• Excellent communication skills both in person, written and on the telephone
• An empathetic, friendly and professional manner
• Relevant clerical experience and administrative skills
• Basic computer skills, including accurate keyboard skills
• A sense of ownership and accountability regarding the work you undertake
• Demonstrated team player with an ability to work as a team member in a multidisciplinary environment
• An ability to accept direction

Position Description     Inherent Requirements

We will review applications as we receive them.

At Epworth, it’s a community. It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Epworth’s enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved interstate candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply

Sound interesting? To apply, click the I'm Interested button and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on (03) 9426 0606.

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.