Night Audit - Part-Time

Located in the heart of Cairns City, the iconic Pullman Cairns International boasts impressive waterfront, or Mountain views for it's 324 rooms. With 13 conference spaces accompanying it's superior room count, the hotel is one of the largest in the region. The hotel's breathtaking three story lobby, decorated with marble flooring, and brilliant glass chandeliers, embodies the 5 Star luxury experience the Pullman Brand is renowned for.

Job Description

We are currently seeking a dedicated and detail-oriented Night Auditor to assist with the night operations of the hotel. In this part-time role, you will be responsible for completing overnight audit duties while also providing friendly and professional service to our valued guests. 

Your typical duties will include: 

• Maintaining guest accounts, posting charges, reconciling payments and generating daily reports, while working closely with the Night Manager.
• Providing exceptional customer service as you check-in/check-out guests and assist with general enquiries at the Front Desk.
• Ensuring an effective handover of issues is conveyed at the start and end of each shift

Qualifications

During the night period, you will be working very autonomously, as such previous experience in hotel front desk operations is essential. Additional qualities which would be advantageous to your application include: 

• High level of computer literacy – Opera experience preferred
• Excellent communication skills both written and verbal
• Ability to work independently and prioritize tasks effectively.

Additional Information

Why work for Accor? 
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless! If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Benefits Your Way

• Every staff member has immediate access to our ALL Heartist staff rewards program, which offers preferential rates at our hotels, as well as significant discounts on Food and Beverage items across the business. 
• Additionally, the ALL Heartists program includes discounts and deals at over 80 retail, travel, and lifestyle brands. 
• #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training. 
• We value your loyalty to the business and our guests; so we recognise service anniversaries and celebrate Accor Tenure Milestones. 

Our commitment to Diversity & Inclusion.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.