Wholesale Despatch Team Leader - Part-Time

About The Role

As the Wholesale Despatch Team Leader, you would be responsible for effective and efficient pick, pack and despatch of wholesale deliveries. You will lead and supervise the team of casuals who will support with this process, providing clear direction, feedback, and support, rotating tasks during shifts. You will ensure any freight outbound from the DC is booked and collected. When required, you will also be assisting the inventory team, with goods in and stock cycle counts. When required, you will be versatile and lend support across the broader DC team, including (but not limited to) support with online pick, pack & despatch and driving the ELK van.

• Part time (30 hours) with opportunity to flex up
• Mon - Thu roster, (9am - 5.30pm)
• Reservoir based Distribution Centre

Your Responsibilities Will Include

• Accurate and timely pick, pack, and dispatch of wholesale goods (domestic, international, bulk/daily wholesale drops and orders)

• Physical set up, maintenance and replenishment of temporary pick faces for wholesale bulk drops

• Daily pick, pack, and dispatch of orders placed by ELK buyers (i.e. for media and donation purposes)

• Arranging wholesale special deliveries and collection

• Monitoring and communication of NSAs requiring stock adjustments to the DC inventory team

• Communicating with local freight providers regarding ELK’s pick-up requirements

• Liaising with local freight providers and wholesale sales team in regards to issues and actioning resolution

• Identifying and communicating issues with local delivery despatch i.e. damage, incorrect labelling and quality control

• Performing van deliveries to ELK retail stores when required

• Assisting the inventory team with regular cycle counts, stock location audits and the receipt and put away of physical bulk goods

• Working closely with team leaders within other departments to ensure safe and efficient pick runs

• Assisting with processing of returns from wholesale retail store online customers

• Leading and supervising a team of casuals by ensuring daily, weekly, and monthly tasks are delegated and prioritised

• Overseeing task rotation to ensure team members are not at risk of repetitive strain

• Hosting regular toolbox meetings, and implement training and follow up as required

• Leading by example always

What You Will Come Equipped With

• Microsoft 365 Office (predominantly beginners excel capability)

• Experience utilising Warehouse Management Systems (WMS)

• Experience effectively & productively utilising software including despatch software (eg ShipStation)

• Familiarity with Shopify (bonus)

• Experience working within Safety systems & frameworks (including Safety Culture)

• Forklift License (essential)

• Driver’s License (preferred, not essential)

• First Aid Certificate (highly regarded)

• Experience leading a team

What We'll Love About You

• Effective verbal and written communication skills

• Team player with a ‘can do’ attitude

• Solution based mindset

• Superior attention to detail

• Meticulous organisation skills

• Commitment to continuous improvement

In Return We Offer

• Values based business genuinely focused on ethical, sustainable, circular fashion

• A highly collaborative, nurturing work environment

• Market leading product discounts for you, your family & friends

• Opportunities to grow your career with ELK

• 2 days paid Volunteer Leave every year

• Your birthday off every year

• Opportunities to increase your earnings through our generous profit sharing bonus scheme

How To Apply

If you meet the above criteria and are looking for a Part Time opportunity with a values based local business, apply here or reach out to us directly at .

This is a part-time role based at our Distribution Centre in Reservoir, as such we are unable to consider sponsorship or remote work for this role.