Coordinator (Governance, Risk Management, and Compliance) (temporary), Vienna

Org. Setting and ReportingThe position is located in the Information Technology Service (ITS), Division for Management (DM), United Nations Office at Vienna (UNOV) / United Nations Office on Drugs and Crime (UNODC). The Coordinator, Governance, Risk Management, and Compliance (GRC), reports to the Chief of the Information Technology Service (ITS)/DM/UNOV-UNODC. For more information on UNOV or UNODC, please visit the websites: and ResponsibilitiesWithin delegated authority, the Coordinator (GRC) will be responsible for the following specific duties: • Establish managerial processes in terms of Governance, Risk Management, and Compliance holistically in ITS. • Recommend and oversee good IT practices in UNOV-UNODC, including elaboration of new policy for submission to the Chief, ITS, in compliance with existing policy. • Review ongoing cases submitted from the different areas of UNOV-UNODC that may relate to acquisition of use to IT. • Manage IT components in the ITS Enterprise Risk Management Matrix, recommending actions to keep it current as well as for compliance. • Manage the ITS Strategy Management process, to ensure that the IT Strategy is monitored, adjusted, and updated, align with business objectives of UNOV-UNODC, including managing its governance framework. • Manage the ICT Security Strategy of UNOV-UNODC, ensuring effective governance to manage and monitor its execution and ensure ongoing identification, evaluation, and prioritization of risks relative to ICT Security and recommending appropriate mitigation strategy. • Manage ITS’ audit management process, from collaboration with auditors during the planning and execution of audits, as well as managing audit compliance initiatives. • Recommend and coordinate actions to foster compliance with ICT policy and audit recommendations across UNOV-UNODC, including preventive measures, as it may be possible. • Review organizational arrangements, including teams, operations, and services, and advise on efficiency measures to enable establishment of the required alternative structures. • Advise from a holistic perspective on ICT Governance arrangements both within ITS and across UNOV/UNODC, in order to add value across the organization as well as mitigate or address risks. Take part in the implementation and operationalization as required, including any advisable oversight of processes or activities, once approved as required. • Supervise staff directly responsible for the operation of the assigned areas. • Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Perform other work-related duties, as required. CompetenciesProfessionalism: Knowledge of information and communications technology systems design, implementation, and maintenance; knowledge of UN cost recovery principles, ICT service costing principles, budgetary and reporting processes; knowledge of UN financial, human and procurement rules and regulations; knowledge of organization’s information and communications technology strategy. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Planning& Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client. Judgement/Decision-Making: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary. EducationAdvanced university degree (Master’s degree or equivalent) in computer or information systems, management, mathematics, statistics or related area is required. A first level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of advanced university degree. Additional certification in computer and information systems and/or project management is desirable. Prince2 certification is desirable. Job - Specific QualificationPrince2 certification is desirable. Certification in computer and information systems and/or project management is desirable. ITIL4 certification is required. Work ExperienceA minimum of seven years of progressively responsible professional experience in information management systems, enterprise resource planning systems is required. Experience in managing governance and IT strategy related processes is required. Experience in the enterprise risk management area is required. Experience in coordinating the elaboration of policy is required. ITIL certification is required. Work experience within the United Nations system or similar international organizations is desirable. Experience in the coordination of programme planning exercises is desirable. Experience in data analytics or related area is desirable. LanguagesEnglish and French are the working languages of the United Nations Secretariat. For this position fluency in English is required. Knowledge of another United Nations official language is desirable. AssessmentEvaluation of qualified candidates may include an assessment exercise and a competency-based interview. Special NoticeThis position is temporarily available for 364 days. If the selected candidate is a staff member from the United Nations Secretariat, the selection will be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement. " Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Vienna is classified in the H category (family duty station). United Nations ConsiderationsAccording to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date. No FeeTHE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.