German Customer Advisor for a Video Game Brand - Remote - Fast Hire

We are on the lookout for a hardworking German Customer Advisor for a Video Game Brand - Remote to join our productive team at Foundever Portugal in Ausland.
Growing your career as a Full Time German Customer Advisor for a Video Game Brand - Remote is a terrific opportunity to develop competitive skills.
If you are strong in presentation, cooperation and have the right initiative for the job, then apply for the position of German Customer Advisor for a Video Game Brand - Remote at Foundever Portugal today!

Description:

 Come and work with us.

 

Do you want to be part of a team whose motto is Play Has No Limits?

Are you  German  native or fluent with strong  English  communication skills? 

Looking to make your career in a multicultural environment? 

So we have the perfect opportunity for you !

 

Your future project: join our  German Customer Support  team.

 

Our  client  is a world market leader gaming brand of home video game consoles and production company.

 

As a customer service specialist in this project, your daily responsibilities will include:

• Respond efficiently and effectively to all customers’ enquiries within given timescales
• Develop and maintain a full technical knowledge of the client’s products and services
• Deal with all correspondence as requested/required
• Accurately log all calls and in line with procedures
• Responsibly maintain and update all job-related administrative forms
• Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff

To succeed in the role, you will need to have:

• Proficient level of  German (C1)
• Intermediate level of  English (B1)
• Previous experience in Customer Service preferred
• Impeccable communication skills
• A calm, cool and level-headed attitude in every situation
• Excellent self-organizing skills
• A proactive approach and willingness to work on own initiative
• Ability to work under pressure, in order to achieve deadlines and KPI’s
• Ability to adapt to a continuously changing environment and procedures
• Knowledge of Microsoft Office Pack (Word, Excel)
• High-speed internet access and appropriate conditions for remote work
• Must hold EU citizenship or valid work permit
• Be a local candidate or willing to relocate to Portugal

 

Benefits.

 

• Signing bonus
• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

 

Go further with Foundever™

 

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today! 

Benefits of working as a German Customer Advisor for a Video Game Brand - Remote in Ausland:

● Company offers great benefits
● Opportunities to grow
● Attractive package

● Remote Work opportunity