German Speaking Customer Service

About the Job

Ready to make a move to sunny Greece? :-)

Our client is a global organisation providing customer service for some of the world's major brands. As a Customer Service Representative you’ll be a part of creating and delivering amazing customer experiences while you also enjoy an award-winning employment experience and company culture.

Also to get you off on the right foot we are offering new starters a €1 000 signing bonus, plus free flight tickets to Athens and 4 weeks free hotel accommodation to help you out while you look for your own flat/apartment.

On a day to day basis you will be required to

• Be the first point of contact for incoming communications from German speaking customers (email/phone/chat)
• Assist customers by answering questions, providing advice and resolving issues
• Track and follow cases to ensure they're closed in an efficient and timely manner
• Maintain high customer satisfaction
• Maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets

We require:

• Fluent German and a good level of communication in English
• Ability to thrive as a team player in a fast-paced, high-energy environment
• Exceptional communication & soft skills, as well as the ability to problem solve
• Have a base level of computer knowledge
• Resourcefulness and the ability to multitask

What we offer:

• Free flight tickets to Athens
• Free hotel accomodation for the first 4 weeks
• Assistance finding a flat/apartment to live in
• Above average salary
• Bonus 13th and 14th monthly salary
• Performance based incentives
• 3 weeks paid training
• Private health insurance
• 22 paid vacation days per year
• Possibility of career growth/promotion
• The experience of a lifetime :-)