Front Office Supervisor (m/w/d) - Fast Hire

We are looking for a creative Front Office Supervisor (m/w/d) to join our stellar team at Almanac Palais Vienna in Wien.
Growing your career as a Full Time Front Office Supervisor (m/w/d) is a fantastic opportunity to develop competitive skills.
If you are strong in people management, teamwork and have the right personality for the job, then apply for the position of Front Office Supervisor (m/w/d) at Almanac Palais Vienna today!

Almanac Hotels is a new hospitality tastemaker developing iconic hotels in landmark European locations. Almanac Hotels   aims to develop a diverse experience in each city and create a vibrant social hub that facilitates collaboration between guests and locals.

Almanac Hotels consists of two brands, Almanac and Almanac X. Almanac Hotels are well curated, cultivated. luxury, lifestyle hotels focussing on sensory hospitality. Creating hotels where travellers can indulge their senses, lean into discover, be curious and feel like part of the city culture.

Almanac X Hotels are chic places to stay and be. Offering guests to truly feel connected to the local food and drink culture. They are a place where those appreciating authentic, reimagined cuisines can experience relishing epicure and meet individuals that are truly passionate about their food culture.

Almanac Hotels mission is offering a dedicated, genuine, inviting, and warm service to their guests. The team members are the living, breathing example of the Almanac brand, making each guest feel cared for, among friends and as of part of their respective inspiring cities.

The very first Almanac Hotel opened successfully in Barcelona in 2018. It is a 5-star boutique hotel, featuring a luxurious yet relaxed atmosphere in the midst of all of Barcelona's best destinations.

Housed in an historic Ring Boulevard Palais alongside the lush Stadtpark in Vienna, Almanac Vienna is the next hotel of the brand, set to open by the end of 2022. This beauty features a luxurious, historic, and relaxed atmosphere in Vienna’s most sought-after destination. Just a few steps from luxury shopping, restaurant, bars, green spaces, and major sights.

Almanac X Hotels will enter the market with their first property in Prague by the 4th quarter of 2022. One of Prague’s landmark hotels – the 204-room Alcron, just off Wenceslas Square – is to be refurbished and re-launched as the Almanac X Prague. The €20 million refurbishment is starting in January 2022 with a re-design of every room and all the public spaces. High on the agenda is a fresh approach to food and beverages: the Almanac X Prague will offer its own, modern take on local Czech cuisine activating alternative and traditional cooking. Guests will have the opportunity to explore Bohemian culinary traditions in a new, 21st-century setting.

More hotels in different destinations will be added in the coming years under the umbrella of Almanac Hotels. News to follow in the not-too-distant future.

Anstellungsart: Vollzeit

Der ideale Kandidat für diese Position verfügt über folgende Erfahrungen und Qualifikationen:

• Sie arbeiten harmonisch und professionell mit Mitarbeitern und Vorgesetzten zusammen.
• Sie bereiten sich auf unsere vielen VIPs, wiederkehrenden Gäste und Gruppengeschäfte vor und kennen deren Präferenzen
• Sie haben eine große Leidenschaft für die Interaktion mit Gästen, das Übertreffen ihrer Erwartungen und das Management ihres Feedbacks
• Sie sind gerne in alle Gästeangelegenheiten involviert und kreativ bei der Bereitstellung neuer Projekte und Dienstleistungen
• Sie suchen proaktiv nach neuen / innovativen Wegen, um einmaligen Service zu bieten
• Sie sind verantwortlich für die Zimmerzuteilung aller Gästereservierungen
• Sie koordinieren eine präzise Korrespondenz mit den Gästen vor, während und nach dem Aufenthalt

• 2-3 Jahre Erfahrung in einer ähnlichen Rolle oder als Front Desk Agent
• Starke Managementfähigkeiten, einschließlich Entscheidungsfindung, Kommunikation, deduktives Denken und Problemlösung.
• Außergewöhnliche Kommunikationsfähigkeiten und Beherrschung der deutschen und englischen Sprache. Zusätzliche Sprache bevorzugt, aber nicht erforderlich.
• Abschluss der postsekundären Ausbildung im Gastgewerbe oder einem verwandten Bereich.
• Starker Kundenservice und Multitasking
• Kenntnisse des Opera Property Management Systems.

Warmherzig

Authentisch

Kulturverbunden

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Company Benefits:
● Company offers great benefits
● Opportunities to grow
● Advantageous package