Hozpitality - Massage Therapist / Cosmetician

Job Number 24071540
Job Category Spa
Location The Ritz-Carlton Vienna, Schubertring 5-7, Vienna, Austria, Austria VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management The Ritz-Carlton Spa in Vienna is all about your very own tailored wellness experience, where massages and treatments are personalized and perfectly unique. It is an urban hideaway that combines natural elements with therapeutic and healing expertise, creating an oasis of tranquility and energy in the city center of Vienna. The menu of highly crafted Susanne KaufmannTM treatments and cosmetics is based on natural ingredients specially selected from the Bregenz Forest in Western Austria. Choices are plentiful, from single sessions to an array of spa packages and signature rituals exclusively available at The Ritz-Carlton Spa. Become one of our Personal Well-Being Ambassadors! The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of: Massage Therapist Your tasks:

• organization and performance of various wellness and massage treatments based on The Ritz-Carlton Spa training, standards and protocols
• Providing consultations, advising guests on suitable treatments, answering all Spa-related questions
• achieving service and product sales targets by actively selling treatments, as well as products of our brand Susanne Kaufmann
• Control and ensure order, cleanliness, safety and hygiene in the spa area
• Active support of the spa reception

Your Competencies:

• completed specialized training as a Massage Therapist (Subject-specific education / training / degree for massage valid in Austria)
• Experience in a similar position within the Spa Area or Luxury Hospitality Industry
• Knowledge of Susanne Kaufmann's products is advantageous
• Sincere care for our clients and their requests
• resilience, teamwork and flexibility
• A gift for paying attention to the smallest details
• A friendly, well-groomed and professional appearance

Our benefits:

• Strengthen your CV among other professionals and in the industry
• Expand your Spa knowledge for free with Spa Trainings & Certificates
• Work in a 5-Star environment with the latest Spa equipment & facilities
• Future career opportunities in 5-Star Spas worldwide
• Encouraging management & team-spirited co-workers
• Unique employee benefits: worldwide discounts on hotel rooms, restaurants, gift shop items, wellbeing & recognition programs and many more!
• Competitive salary + unlimited commissions

"We are Ladies and Gentlemen, serving Ladies and Gentlemen" At The Ritz-Carlton, our Ladies and Gentlemen are the most important resource in our service commitment to our guests. We are already looking forward to receiving your application: Please be advised that German and English language Skills and a valid working permission for Austria are required for this position. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.


Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.