Solutions Engineer

Solutions Engineer- Assurance

Cisco’s Mass Scale Infrastructure Group (MIG) Global Sales Specialist Architecture team is leading industry transformation, enabling our customers’ business success, and driving Cisco dominant market share. The team provides architectural thought leadership to the industry and our customers and helps guide the direction of our portfolio through close collaboration with our Business Unit and Customer Services partners.

What You’ll Do

• Provide technical sales support for customer facing account managers/directors in conceptualizing, qualifying, positioning and closing complex, integrated technology solutions.
• Act as the architect and translator of complex technical information into compelling and understandable business propositions for the client.
• Write technical answers to questions and manage collection of information for RFIs and RFPs.
• Conduct presentations to customers, communicating the functionality and benefits for specific products, services and integrated solutions.
• Perform lab and field-trial evaluations at customer locations.
• Identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
• Manage a knowledge database, and keep abreast of new developments in the industry by attending shows, conferences and engaging in forum discussions.

Who You'll Work With

When you work with us, you’ll be part of a highly empowered collaborative team who's passionate about the successful insertion of the Advanced Services portfolio across Cisco’s sales activities. You will be working with Cisco observability solution along with solutions engineer team focused at assurance for enterprise and service providers.

Who You Are

• At least 10 years of industry experience with technology leadership and business architecture in related field,
• Knowledge of networking technologies such as MPLS, VPN, routing protocols, MEF, L2/L3 are required,
• Technology domain knowledge: SD WAN, 5G, cloud are highly desired,
• Must have testing technologies such as Active and Passive Testing like TWAMP
• Prior experience with Carrier Ethernet and IP products is needed.
• Prior knowledge of performance monitoring, assurance or analytics is desirable.
• Must have a Bachelor’s degree or equivalent industry related experience.
• Must possess a strong focus on customer service and be able to establish and maintain strong relationships throughout the sales cycle.
• Must have strong written and verbal communication skills and be able to effectively articulate technology and product positioning to both business and technical users.
• Must be able to maintain a functional home office with the potential for occasional travel.
• English proficiency is required.
• German proficiency is required.
• Preferred experience includes:
• Network & Transport architectures and technologies, IP/MPLS, Segment Routing
• Cisco Network Automation portfolio e.g. Cisco Crosswork
• Public Sector / Government Sales experience
• Solid knowledge of Network Automation and Assurance solutions and positioning including competitive landscape
• Strong knowledge of customer networks and their current challenges – particularly Service Providers, Large Enterprises, and/or Public Sector customers.
• The position requires customer face to face meeting and presence at the nearest Cisco office.
• The candidate also needs to have work permit and ability to work in DACH countries.

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (39 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do – you can’t put us in a box!

But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!