Assistant Front Office Manager

Unternehmen : Marriott International

Auftragstyp : Vollzeit

Vienna, Vienna

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Arbeitsbeschreibung - Assistant Front Office Manager

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

Do you want to create personalized and memorable experiences for our guests and become part of this global mission?

The Ritz-Carlton, Vienna is looking for a Lady or Gentlemen for the position of:

Assistant Front Office Manager

In this responsible position, you are responsible for the smooth running of the entire front office area (Front Desk, Guest Services, Concierge, Guest Relations and Call Center).

In close cooperation and as a representative of our Front Office Manager, you will be responsible for the following tasks:

Ensuring a smooth organizational and administrative running of the front office area

All Front Office activities including the provision of morning, late and night services, including complaint management

Service and holiday planning of the entire department, as well as performance of employee appraisals

Planning and implementation of department meetings and trainings for the front office area

Your Competencies:

professional experience in thehospitality industry and the Front Office

Independence and team spirit

Quality awareness

Sound Operaknowledge

Very goodMS-Office & OPERA knowledge

excellent knowledge of German and English in spoken and written language is required, any further foreign language is advantageous