Creative Operations Manager (f/m/d)

Drink More Water, together we grow.

Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration solutions with our fruity little cubes – Microdrinks – that save up to 98% plastic compared to drinks in 500ml plastic bottles and help score one for the planet. Our centrally-located headquarters offers a vibrant environment, featuring an on-site restaurant and gym, not to mention the opportunity to connect with prospective colleagues from all over the world. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – with you!

Your responsibilities at waterdrop®:

Creative System Ownership

• Own and operate the end-to-end creative workflow system

• Design and continuously improve how creative work is requested, prioritised, produced and delivered globally

• Build scalable structures that support multi-market, omnichannel execution

Request Flow & Prioritisation

• Design and manage structured intake flows for all incoming creative requests

• Implement and run prioritisation frameworks / priority matrices based on business impact

• Balance global priorities, local market needs and channel requirements

• Ensure clarity on what gets done, when, and why

Tools & Infrastructure (Airtable)

• Own and develop Airtable as the central operating system for creative workflows

• Build and maintain project pipelines, asset tracking, campaign rollouts and workload dashboards

• Ensure data accuracy, usability, and adoption across teams

Project & Rollout Management

• Oversee the execution of global campaigns and asset rollouts

• Ensure seamless coordination across: channels (Retail, DTC, Marketplaces, B2B), countries and teams

• Actively manage dependencies, timelines, and delivery

Agency Management & External Interface

• Act as the primary operational contact for external agencies and partners

• Coordinate briefs, timelines, deliverables

• Ensure quality, consistency and efficiency

• Manage capacity across internal teams and external partners

Internal Resource Management

• Allocate internal creative resources based on skills, priorities and capacity

• Support the Creative Director in planning and workload balancing

• Identify bottlenecks early and solve proactively

Cross-Functional Alignment

• Act as the central interface between Art Direction, sales channels (Retail, DTC, Marketplaces, B2B) and local markets / countries

• Translate business needs into clear, structured creative inputs

• Align stakeholders on timelines, expectations, and deliverables

Transparency & Performance Tracking

• Create full visibility on project status, workload and bottlenecks

• Build and maintain clear dashboards and reporting structures

• Track and improve speed, efficiency and output quality

Your strengths and qualifications:

• 5+ years in creative operations, project management, or agency environment

• Background in account management / “Kundenberatung” strongly preferred

• Experience managing complex, multi-stakeholder setups

• Highly structured, system-oriented thinker

• Strong ownership mentality

• Solution-driven, pragmatic, and execution-focused

• Comfortable operating in fast-paced, high-growth environments

• Experience with: project management systems, workflow tools and digital asset management

• Strong hands-on experience with tools such as Airtable

• Ability to translate processes into clear, scalable systems

• Strong stakeholder management across: creative teams, commercial teams and external partners

• Ability to bridge creative vision and business needs

• Clear, structured communicator with strong alignment skills

What we offer you:

• A high-achieving, international community of waterdrop® colleagues, located in a brand-new HQ in Vienna, Austria.

• MyClubs sports vouchers, to have a sporty balance.

• In-house fitness centre. 

• In-house company doctor & Instahelp vouchers.

• In-house restaurant with subsidized healthy meals, for a break with your colleagues.

• Discount on your waterdrop purchases.

• Coverage of your transportation card.

• Legendary summer and Christmas parties!

The minimum salary for this position is EUR 55.000 gross per year on a full-time basis. Depending on your qualifications, there is the willingness for overpayment.

We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business and enables us to solve important problems and deliver added value. We encourage an inclusive culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be.

Wanna Drop in? Send your application documents through our online application system. We are looking forward to reading from you soon!