Customer Care Agent (Internet & Telephony) (m/f/d)

Customer Care Agent (Internet & Telephony) (m/f/d)

You convince with your communicative personality and high service orientation. You already have a basic understanding of the Internet & telephony and your ability to work independently is what sets you apart? Then Anexia is the right place for you.

#Profile

In this versatile and diversified position, you will take care of processing online and telephone inquiries from our customers. You will support the team in order processing and handling orders in the area of Internet and telephony. Requests regarding billing or auditing, as well as general customer billing activities, complete the multifaceted scope of duties.

#Wanted

Completed education or technical training

Professional experience in the telecommunications sector or corresponding know-how is an advantage

Administrative and organizational skills

• Good MS Excel Skills

Technical affinity and hands-on mentality

Proactive, structured and accurate way of working

Very good German and good English skills, both written and spoken

#REWARD

Anexia grew up as a family, and with our growth strategy, we intend to keep it that way. We like to take responsibility, respect one another, and we know that we can achieve whatever we put our minds to. We look after Anexia, and Anexia looks after us. Enthusiasm, experience, and competence count, so you can expect a fair salary and numerous benefits.

You convince with your communicative personality and high service orientation. You already have a basic understanding of the Internet & telephony and your ability to work independently is what sets you apart? Then Anexia is the right place for you.

#Profile

In this versatile and diversified position, you will take care of processing online and telephone inquiries from our customers. You will support the team in order processing and handling orders in the area of Internet and telephony. Requests regarding billing or auditing, as well as general customer billing activities, complete the multifaceted scope of duties.

#Wanted

• Completed education or technical training

• Professional experience in the telecommunications sector or corresponding know-how is an advantage

• Administrative and organizational skills

• Good MS Excel Skills

• Technical affinity and hands-on mentality

• Proactive, structured and accurate way of working

• Very good German and good English skills, both written and spoken

#REWARD

Anexia grew up as a family, and with our growth strategy, we intend to keep it that way. We like to take responsibility, respect one another, and we know that we can achieve whatever we put our minds to. We look after Anexia, and Anexia looks after us. Enthusiasm, experience, and competence count, so you can expect a fair salary and numerous benefits.
We are more than just a workplace. Therefore, we offer our employees many benefits (which partly depend on your position and location): good transport connections and flexible working hours. Period. Not to mention further training, a mentoring program, free parking, a mobile phone and notebook, snacks and drinks, company cars, employee events, a fun corner, ...

YOUR APPLICATION WILL BE PROCESSED BY...

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