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Czech Speaking Client Service Representative - Remote / Relocate to Greece

icon briefcase Auftragstyp : Vollzeit
icon remote-alt Remote / Arbeiten von zu Hause aus

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Arbeitsbeschreibung - Czech Speaking Client Service Representative - Remote / Relocate to Greece

Join our dynamic team at Mercier Consultancy MD as a Czech Speaking Client Service Representative! This is an exciting opportunity to provide outstanding support to our clients in a remote capacity, with the option to relocate to beautiful Greece for a more immersive experience.

In this role, you will engage with Czech-speaking clients, helping them with their inquiries and ensuring a wonderful customer experience. You'll receive comprehensive training to equip you with the skills and knowledge necessary to excel in your role and represent our brand effectively.

Key Responsibilities:

  • Provide exceptional customer service to our Czech-speaking clients via phone, email, and chat.
  • Handle client inquiries with professionalism and courtesy, ensuring all issues are resolved quickly and efficiently.
  • Document client interactions accurately in our CRM for tracking and follow-up.
  • Collaborate with various teams to enhance client satisfaction and resolve complex issues.
  • Stay informed about company products and services to offer the best advice to clients.

Who We're Looking For:

  • Fluency in Czech (both written and spoken); proficiency in English is a plus.
  • Experience in customer service or client-facing roles is preferred.
  • Strong communication and interpersonal skills.
  • Problem-solving mindset and ability to handle client concerns with patience and empathy.
  • Proficient in using technology and CRM systems.
  • A positive attitude and a keen interest in providing excellent customer service.
  • Willingness to relocate to Greece for an enhanced working environment.
  1. Competitive Monthly Salary
  2. Fully Paid Relocation Package
  3. Monthly Performance Bonus
  4. 2 Extra Salaries Per Year
  5. Health Insurance
  6. And Much More...
Original job Czech Speaking Client Service Representative - Remote / Relocate to Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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