Employee & Labor Relations Consultant Austria and Germany (m/f/d), Wien

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

As Employee & Labor Relations Consultant you will support all employee and labor relations projects in Germany and Austria. You will contribute to the constructive collaboration with the works council, help to shape our culture of fairness and provide expertise to business leaders and colleagues.

Our Colleague & Labor Relations department (CLR) is part of the wider Human Resources team at American Express. We collaborate closely with business leaders, the Country Executive Team and many other departments (e.g. Legal, Compliance, local and international project teams). 

Reporting to the Manager, Colleague and Labor Relations for Germany & Austria, you will support the local and international pro-active CLR agenda by:

• Leading and supporting the works council consultation on e.g. the implementation of new IT systems, compensation programs, re-organizations and other national or international initiatives.


• Providing guidance for collective and individual labor law aspects for Germany and for Austria.


• Developing and updating works council agreements, contract templates and guidelines.


• Providing support for managing disciplinary cases.


• Participating in global CLR initiatives and projects.

Minimum Qualifications:

• University degree (Staatsexamen or Magister/Magistra in law, L.L.M. in German (labor or economic law) and at least 4 years’ experience as specialist in employee relations or HR generalist and/or as professional for labor law.


• Advanced knowledge of German and preferably of Austrian collective and individual labor law.


• Experience working with works councils, preferably in a highly matrixed multi-national environment.


• Excellent interpersonal and communication skills – ability to liaise with all levels of the organization.


• Ability to focus both on detail and broader implications of issues.


• Proficient in Microsoft Office (Excel, Word, PowerPoint).


• Fluency in German and English (written and verbal).

Annual minimum wage of 49.000,00 euros gross (38.5 hours per week) plus bonuses and benefits. An overpayment after crediting your previous service periods is possible.   

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.