Functional Consultant - Salesforce Financial Services (f/m/x)

Functional Consultant
-
Salesforce Financial Services (f/m/x)

The Retail Risk Tribe is actively seeking a skilled Functional Consultant with specialized experience in Salesforce Financial Services Cloud and Salesforce Marketing Cloud. This role is primarily focused on developing innovative Collections solutions. The ideal candidate will have a solid understanding and hands-on experience with Salesforce’s suite of products and services, backed by a strong foundation in Retail Risk or Debt Collections

#full-time
(38.5h / week)
#viennaoffice
(1030)
#homeoffice
possible

 Your role at RBI

Work with Collections experts in RBI Network Banks to gather and analyse Collections requirements and provide expert advice and guidance on best practices for implementing Salesforce Financial Services Cloud

Develop and document functional specifications for Salesforce Financial Services Cloud implementations

Configure Salesforce Financial Services Cloud to meet the requirements, including customisations and integrations with other systems

Actively participate in product enhancement and continues development initiatives

Your core competencies

Practical knowledge and hands-on experience with Salesforce Sales Cloud, Salesforce Financial Services Cloud, and Salesforce Service Cloud (Marketing Cloud experience is a plus)

Prior experience in the financial services industry, specifically in banking, Retail Risk, or Debt Collections

In-depth understanding of Salesforce’s suite of products and services, including Service Cloud, Marketing Cloud, Sales Cloud, and Community Cloud 

Strong communication skills to effectively explain complex technical concepts to both technical and non-technical stakeholders.

Familiarity with agile methodologies, demonstrating an agile mindset in the execution of work tasks.

What's in it for you

Work Life Balance : flexible working hours (no core time) & extensive hybrid working possibilities, 30 days / year remote work from any EU-country outside Austria

Meaningful Career Options : to develop personally & professionally

Learning : as part of our DNA & culture 

Easy Moving : work permit support

Easy Commuting : free public transport pass

Canteen : healthy, tasty, and heavily subsidized

Leisure time activities : attractive sports and cultural offers (free museum tickets, reduced gym membership, etc.)

Saving : with vouchers / discounts from our staffs' council (eg. for supermarkets)

Free : Salary account and credit card (optional)

Family Friendly : family allowances, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc. 

Salary : starting at  EUR 60.000,- gross p.a . including overtime (market-compliant overpayment is provided dep. on experience / qualification)

At Raiffeisen Bank International , we are pleased to have more than 17 million customers in Austria and 12 other CEE countries – what got us here, are our talented people. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. are essential components of our and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs. 

For questions regarding our application process, please feel free to take a look on our or check out our .

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