German Account Development Representative - Google Education

Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.

At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a highly-skilled group of professionals.

About the role:

Google Chrome Enterprise provides the OS, browser and devices that your business needs to cloud-power your workforce. ChromeOS mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing. ChromeOS powered devices are used by businesses of all sizes as a computing device of choice for their employees. Be it enabling workers to work securely or elevating customer experiences through ChromeOS powered signage and kiosk solutions, businesses of all sizes love the simplicity of ChromeOS device management.

As a Chrome Enterprise Account Development Representative, you will be at the forefront of representing our go-to-market team. In most cases, you will be the first touchpoint for a prospective customer and play a critical role in understanding their business needs, educating and assessing relevant use cases for Chrome Enterprise solutions. You enjoy the challenge to identify and stimulate customer curiosity and contextualize how ChromeOS can deliver value for their organization.

Responsibilities:

• Prospecting: Identify decision makers for Chrome Enterprise use cases and stimulate interest by effective outreach. You will have to balance the approach between a target list provided and self-prospecting methods.
• Nurture Leads & Build early-stage customer relationships: You will be responsible to nurture Leads through effective multi-touch cadence. You aim to add value in every interaction, deepen understanding of stakeholders within large enterprise and build new relationships
• Deliver customer value: Help prospective customers understand how Chrome Enterprise solutions can make a difference and add value to their business goals. Jointly discover relevant use cases and explain how ChromeOS can address business needs and provide value.
• Drive Sales Opportunities & Build Pipeline: You will have monthly and quarterly business KPIs around pipeline generated, number of sales opportunities and Leads conversion rate.
• Contribute to the ecosystem: You will have an opportunity to follow the lead deeper into the journey. In some instances, liaise with Chrome partners for lead nurture and business development activities.
• Be a team player: Your role will provide execution support for demand generation initiatives aligned to the local market focus areas, including customer engagement at events and following up on Marketing-sourced leads.

Minimum Qualifications (must-haves):

• German: C2 level
• Ability to speak and write English fluently and idiomatically
• Effective written and verbal communication: Ability to draft and customize customer outreach emails independently; ability to build rapport over phone and video calls.
• 3-5 years of experience in customer facing roles. Experience in qualifying leads and conducting discovery calls with customers and prospects
• Ability to identify stakeholders involved in the buying group and demonstrate business acumen in conversing with senior business leaders across industries.
• Passion for technology solutions backed by comfort with the technology speak.

Preferred Qualifications (good to have):

• Proven track record in developing leads and generating sales pipeline for SaaS products
• Proficiency with CRM platforms and demand generation tools, including sales cadence execution
• Experience in engaging senior executives and ITDMs of large companies
• Knowledge of partner channel ecosystem for technology products
• Bachelor’s degree

• Full time position (39h per week, Monday to Friday)
• This is a Hybrid working model in Barcelona.
• Salary: 28.500,00€ gross/year + up to 9.000,00€ gross/year in bonus
• Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
• Permanent Contract
• Relocation support
• A permanent presence of coaches who will facilitate your personal and professional development
• Established career path to grow within the project
• Bi-weekly, monthly or quarterly contests
• Employment with the world's largest provider of contact center services
• Excellent work environment, great colleagues, social arrangements and personal development
• Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team