Program Officer / Front Desk - Program Officer (2 Positions)

 The Joint Vienna Institute (JVI) is inviting applications for two exciting opportunities: Program Officer and a Front Desk/Program Officer.

The JVI is an international organization based in Vienna, Austria. It was established as a regional training center in 1992 by the Austrian Authorities, the International Monetary Fund, and several other international organizations. The JVI provides training to public sector officials from countries in mostly from Central, Eastern and Southeastern Europe, the Caucasus, and Central Asia. Through short-term courses and workshops, JVI’s objective is to strengthen economic policies by focusing on macroeconomic management, monetary and fiscal policy, financial stability, governance, and statistical systems. Emphasizing cooperation, policy relevance, and regional networking, the JVI offers a unique platform for knowledge exchange and capacity development.

Both the Program Officer and Front Desk/Program Officer roles are essential to the seamless planning, coordination, and execution of JVI’s training courses—ensuring our programs run smoothly and efficiently. These positions are key to maintaining the high-quality delivery and operational excellence that support the Institute’s mission.

Program Officer

The job encompasses a wide range of responsibilities and offers excellent potential for personal and professional growth. As a Program Officer, the successful candidate will:

• Plan and manage assigned courses, in collaboration with the Austrian Authorities,
  the International Monetary Fund, and various other international organizations, responding to the needs of participants and teaching staff.


• Organize social and cultural events for assigned courses, to enhance the course experience and foster networking among the participants. Some of these events will take place in the evening or occasionally at weekends.


• Coordinate occasional special events such as webinars, public lectures, or conferences that contribute to the JVI’s outreach and engagement efforts.


• Work independently with a high degree of initiative while collaborating effectively as part of a diverse, professional and dedicated team. 

Front/Desk Program Officer

The hybrid position combines the above-mentioned responsibilities of a Program Officer with those of a Front Desk Officer. The duties will be split between front facing reception and program administration functions. As the Front Desk / Program Officer the successful candidate will also:

• Serve as the first point of contact for all visitors, callers, course participants, and external vendors, providing professional reception experience.


• Manage all incoming deliveries and mail, including diplomatic correspondence with attention to confidentiality.


• Support the day-to-day function of the front desk through effective coordination, including ordering office supplies and maintaining a stationary inventory.

Qualifications, Skills and Experience

• A university degree or equivalent professional training.


• Proven project management and communication skills, with diplomacy and cultural awareness to coordinate courses and events in a professional, international and multicultural environment.


• Excellent interpersonal skills, a proven record of working collaboratively with people from diverse cultural and professional backgrounds.


• Adaptable, resourceful, and solution-oriented, with the ability to respond effectively to evolving needs and unexpected changes.


• Fluency in English; a good working knowledge of Russian and German are essential. Knowledge of Bosnian-Croatian-Montenegrin-Serbian (BCMS) is an asset.


• Preferably at least 3 years of experience, in an international organization or multi-stakeholder setting, including in the field of project management.


• Excellent computer skills, including MS Office and Windows. Knowledge of other programs, including TYPO3, and familiarity with AI tools are an advantage.                                                                        

Salary and Benefits Package

Both positions are full-time, limited-term appointments, initially for two years with the possibility of renewal. The positions offer a competitive salary and benefits package. JVI staff members are exempt from some immigration restrictions and registration formalities.

The JVI is committed to fostering a diverse and inclusive workplace and actively encourages applications from qualified candidates of all genders.

The closing date for applications is Wednesday, June 4, 2025. 

It is expected that the successful applicant will take up the post in early autumn.

In the cover letter, candidates should specify which of the two positions they are applying for – or indicate if they wish to be considered for both.