Project Manager - Digital Service Tools (m/f/d) German Speaker

Description

INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression. 

“Work smarter, not harder!” The Project Manager - Digital Service Tools (m/f/d) is part of the Digital Service Tools team and significantly impacts the digital transformation of INNIO's Global Service Organization (=GSE), ensuring that digital tools are effectively leveraged to enhance service delivery and operational excellence. As a Project Manager (m/f/d), you will mainly focus on the Spare Parts Configurator (=SPC) and its enabling applications to ensure a seamless and efficient spare parts handling across all Service departments. Collecting and aligning Service requirements with Digital enablers, managing the roll-out of new features and effectively providing and communicating feedback will be drivers for success.

• An innovative and international working environment
• Home-Office & flexible working time model (depending on position and role)
• Health We Care Program – including company sport activities
• Moving cost support for new employees in accordance with policy
• Good connections to public transport – station in direct proximity
• Transportation cost support in accordance with policy
• One of the best canteens in the area with healthy and various meals
• Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities:

• Leadership and Strategy: Lead the Component Management project, aligning business and user requirements with digital solutions. Actively educate the service organization on digital projects and support in gatekeeping for project requests and sign-off on product introductions.
• Program Management: Lead cross-functional projects, mainly with SPC focus, in close collaboration with Engineering, IT & the digital team to successfully develop and roll-out new digital tools, and continuously improve the current portfolio.
• Value Proposition: Support the value proposition of digital service tools, ensuring alignment with business objectives and customer needs. Define KPIs, ensure their transparency and follow-up on improvements.
• Development and Implementation: Define requirements and help to prioritize developments and improvements. Lead the implementation process and coordinate testing and user support. Monitor NPI projects to ensure SPC covers the latest engine configurations.
• Training and Development: Coordinate the creation and update of training materials, formats, certifications, and curriculums to support digital service tools. Closely cooperate with workpreps and other endusers to ensure process adherence.  
• Problem Solving: Address unique problems that have a broad impact on the business, requiring in-depth interpretive thinking and complex judgment and translate issues into actioanable items & problem statements.

Your Profile:

• Bachelor/master’s in engineering, economics or any related area combined with high affinity to work on projects within a technical environment
• Solid background in project management  
• Very good project management and cross-functional collaboration skills
• Extended understanding of Jenbacher Service products, field service and processes is a great advantage 
• Good experience in change management and process optimization
• Business fluent in English and German (verbally and written)

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.