You will be responsible for managing website and conversion projects for renowned national and international hotels (from the 3* to 5*S segment) - from planning to successful handover.
You will always keep an eye on profitability, resources and budgets and ensure that the project runs smoothly.
You conduct concept and strategy workshops and moderate the exchange with customers, developers, designers and external agencies.
You bring in new ideas - especially in the areas of web innovation, artificial intelligence (AI) and automation.
You are responsible for solution-oriented and professional stakeholder and expectation management in web support and website projects.
You continuously analyze and optimize existing websites - with a focus on usability, conversion, performance and structure
You actively shape processes and standards in the team and develop them strategically - with a focus on innovation and team spirit.
You are committed to building and developing long-term customer relationships - e.g. as part of reviews, strategic consulting and key account management.
Completed studies or training in the field of business administration, business informatics, media/communication design, tourism management or a comparable qualification
Alternatively: Several years of professional experience in (web) project management - also as a career changer
2-3 years of practical experience in the independent management of web projects, ideally in a digital agency or in a digital environment
Knowledge of project management tools such as Asana, Jira or ClickUp is an advantage
Confident handling of CMS systems (e.g. WordPress, TYPO3, Craft CMS) as well as basic technical understanding (HTML, hosting, APIs, SEO) - understanding of the hotel industry's system landscape is not a must, but an advantage
Experience in working with developers and a good understanding of web processes
Strong communication skills, empathy and confidence in customer contact - even with complex issues
Structured, independent and solution-oriented way of working with a high level of quality awareness
Interest or initial experience in the field of AI & automation of web processes
Enthusiasm for the hotel and tourism industry - ideally with a feel for its digital challenges
Very good written and spoken German and English skills
Willingness to make occasional on-site appointments with customers
Gross monthly salary of at least € 2.857,14 € - on a full-time basis
Lena Bollwein, Talent Acquisition & Employer Branding Manager
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