Receptionist (m/f/d)

Are you an excellent communicator who remains positive even in challenging situations? Are you reliable and do you have a customer-oriented attitude? If so, we want you to join our team at Schloss Leopoldskron in Salzburg, Austria as Receptionist! 

WHO WE ARE

Nestled by a small, idyllic lake and surrounded by 17 acres of stunning grounds, Schloss Leopoldskron is a historic hideaway just minutes from Salzburg’s Old Town. Built in 1736, our exclusive location offers 55 rooms, 12 palace suites, and two townhouses. With breathtaking views of the Alps and Hohensalzburg Fortress, we provide our guests with truly unforgettable experiences.

Schloss Leopoldskron is more than just a hotel—it’s also the home of Salzburg Global, an international non-profit organization whose mission is to overcome barriers and open up a world of better possibilities.

WHAT WE OFFER

We are proud to offer our employees a range of benefits, including:

• Flexible working hours to support a healthy work-life balance 

• Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses

• A collaborative and vibrant work environment

• Complimentary meals during your shifts

• Free on-site parking

• Relocation support for candidates outside of Salzburg

• Special rates for Schloss Leopoldskron and discounts for local tourism attractions

• Complimentary access to the fitness center

• Bonus payment based on organizational performance 

• Salary: starting at EUR 2.200,00 gross monthly (variable based on qualifications and experience) paid 14 times per year

Flexible working hours to support a healthy work-life balance 

Comprehensive training and development opportunities to help you achieve your career goals, including support with German language courses

A collaborative and vibrant work environment

Complimentary meals during your shifts

Free on-site parking

Relocation support for candidates outside of Salzburg

Special rates for Schloss Leopoldskron and discounts for local tourism attractions

Complimentary access to the fitness center

Bonus payment based on organizational performance 

Salary: starting at EUR 2.200,00 gross monthly (variable based on qualifications and experience) paid 14 times per year

At Schloss Leopoldskron, we believe that our team is our most valuable asset. We are committed to creating a supportive and inclusive work environment that fosters personal and professional growth. As Receptionist, you will have the opportunity to work alongside a diverse and dynamic team, where your contributions will be valued and celebrated.

WHAT YOU'LL BE DOING

• Perform check-in and check-out procedures

• Escort our suite guests to the Schloss

• Review arrival lists to welcome guests

• Assist our guests and respond to their inquiries

• Identify the needs of our guests and build a relationship with them

• Support guests with specific tasks (e.g., booking services or restaurants, confirming travel arrangements, taking messages)

• Handle guest complaints and refer them to management if necessary

• Ensure compliance with health and quality standards

Perform check-in and check-out procedures

Escort our suite guests to the Schloss

Review arrival lists to welcome guests

Assist our guests and respond to their inquiries

Identify the needs of our guests and build a relationship with them

Support guests with specific tasks (e.g., booking services or restaurants, confirming travel arrangements, taking messages)

Handle guest complaints and refer them to management if necessary

Ensure compliance with health and quality standards