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German Speaking Customer Service for Automotive industry

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Arbeitsbeschreibung - German Speaking Customer Service for Automotive industry

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a German Speaking Customer Service Representative in the Automotive industry. This position offers a chance to work with a leading automotive company, providing top-notch service and support to German-speaking customers.


Responsibilities

  • Deliver exceptional customer service to German-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding automotive products, services, and technical support.
  • Provide information on vehicle specifications, warranty details, and available financing options.
  • Handle customer complaints and issues with professionalism and a focus on resolution.
  • Collaborate with internal teams to escalate and resolve technical issues effectively.
  • Maintain comprehensive knowledge of the company’s automotive offerings and industry trends.
  • Document all customer interactions accurately and contribute to service improvement initiatives.
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably in the automotive or related industry.
  • Strong communication and interpersonal skills.
  • Ability to troubleshoot and resolve issues effectively.
  • Familiarity with automotive products and customer service software.
  • Detail-oriented with strong organizational skills.
  • A team player with a proactive approach to customer service.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Automotive industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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