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German Speaking Customer Service for Energy (Oil & Gas) industry

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Arbeitsbeschreibung - German Speaking Customer Service for Energy (Oil & Gas) industry

Patrique Mercier Recruitment FR is proud to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Energy (Oil & Gas) industry. Join a dynamic team focused on providing exceptional support to German-speaking clients. This position is perfect for individuals who are eager to contribute to the energy sector while delivering top-tier customer service.


Responsibilities

  • Provide outstanding customer service to German-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries related to oil and gas products, services, and account management.
  • Handle customer complaints effectively and efficiently to ensure satisfaction.
  • Collaborate with internal teams to address complex customer issues and provide timely solutions.
  • Maintain up-to-date knowledge of products, services, and industry regulations.
  • Document all customer interactions accurately and maintain comprehensive records for reporting purposes.
  • Support the sales team by providing insights from customer feedback to enhance service offerings.
  • Fluency in German and English, both written and spoken.
  • Previous experience in customer service, preferably within the energy, oil, or gas sectors.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving abilities.
  • Proficiency in customer service software and Microsoft Office Suite.
  • Detail-oriented with the capacity to handle multiple tasks simultaneously.
  • A proactive attitude, with a focus on customer satisfaction and service excellence.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Energy (Oil & Gas) industry posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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