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German Speaking Customer Service for Manufacturing Company in Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Manufacturing Company in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative for a reputable manufacturing company based in Greece. This position is ideal for individuals who are detail-oriented and passionate about delivering exceptional service in a manufacturing context.


Responsibilities

  • Provide outstanding customer service to German-speaking clients through various communication channels, including phone, email, and chat.
  • Assist customers with inquiries regarding products, orders, delivery timelines, and technical specifications.
  • Process orders accurately and handle changes or cancellations while ensuring customer satisfaction.
  • Collaborate with internal teams to resolve customer issues and provide timely feedback.
  • Maintain a comprehensive understanding of the company's manufacturing processes and product offerings to assist customers effectively.
  • Document all customer interactions accurately and contribute to service improvement initiatives.
  • Support the sales team by providing customer insights and feedback.
  • Fluency in German and English, both written and spoken.
  • Experience in customer service, preferably in the manufacturing or industrial sector.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving abilities and capability to work under pressure.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills and ability to multitask.
  • A proactive approach to customer service and a willingness to learn about products and processes.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Manufacturing Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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