German Speaking Customer Service for Real Estate industry

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative in the Real Estate industry. This position is ideal for individuals who are passionate about real estate and have a knack for providing exceptional customer support.

Responsibilities

• Provide high-quality customer service to German-speaking clients in relation to real estate inquiries, services, and properties.
• Assist clients with property searches, scheduling visits, and understanding local real estate market trends.
• Handle inquiries and complaints promptly, ensuring a satisfactory resolution and maintaining a positive customer experience.
• Maintain detailed knowledge of company listings and services to effectively assist clients.
• Document customer interactions and feedback for continuous improvement of services.
• Collaborate with the sales team to ensure seamless communication between clients and agents.
• Build and maintain strong relationships with clients to foster trust and encourage referrals.

• Fluency in German and English, both written and spoken.
• Experience in customer service, preferably in the real estate sector.
• Excellent communication skills with strong interpersonal abilities.
• Strong problem-solving skills and the ability to handle client concerns professionally.
• Familiarity with property listings and real estate processes is a plus.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with exceptional organizational skills.

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks