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German Speaking Customer Service for Travel Technology Company in Greece

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Arbeitsbeschreibung - German Speaking Customer Service for Travel Technology Company in Greece

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a German Speaking Customer Service Representative at a leading Travel Technology Company based in Greece. This role is perfect for individuals passionate about travel and technology, looking to deliver exceptional service to German-speaking clients in the travel industry.


Responsibilities

  • Provide outstanding customer service to German-speaking clients via phone, email, and chat regarding travel technology solutions.
  • Assist customers with inquiries related to booking platforms, software usage, and troubleshooting technical issues.
  • Guide clients through the booking process and ensure they have a seamless experience with the technology provided.
  • Handle customer complaints and feedback professionally, ensuring effective resolutions and satisfaction.
  • Collaborate with internal teams to address complex queries and improve customer experience.
  • Maintain a comprehensive understanding of the company’s products and industry trends.
  • Document all customer interactions accurately to contribute to service improvements.
  • Fluency in German and English, both written and spoken.
  • Previous experience in customer service, preferably in the travel technology or tech support sector.
  • Strong communication and problem-solving skills.
  • Detail-oriented with the ability to multitask and work in a fast-paced environment.
  • Familiarity with customer service software and Microsoft Office applications.
  • Passion for travel and understanding of the travel technology landscape.
  • Willingness to work flexible hours, including potential evenings or weekends as needed.
  •   Private Health Insurance 
  • Training & Development 
  •  Performance Bonus  
  • 2 Extra Salaries Per Year Fully Paid Training  
  • Fully Paid Relocation Package ( flight, transfer and hotel )   
  • Free Greek Lessons, discounts and other perks
Original job German Speaking Customer Service for Travel Technology Company in Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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