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Slovenian Speaking Emergency Roadside Assistance - Athens, Greece

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Arbeitsbeschreibung - Slovenian Speaking Emergency Roadside Assistance - Athens, Greece

Patrique Mercier Recruitment JP is thrilled to announce an opening for a Slovenian-speaking Emergency Roadside Assistance role based in the vibrant city of Athens, Greece! This dynamic position allows you to play a crucial role in helping customers who find themselves in emergency situations while enjoying the rich culture and history that Athens has to offer. As a member of our team, you will provide immediate support and guidance to Slovenian-speaking clients, ensuring their safety and peace of mind during roadside emergencies.

Responsibilities

  • Respond promptly to emergency calls from Slovenian-speaking customers in a professional and compassionate manner.
  • Assess the customer's situation and provide clear and effective guidance while coordinating assistance.
  • Maintain accurate records of customer interactions and service requests in the company’s database.
  • Work collaboratively with local service providers to ensure timely assistance and resolution.
  • Provide excellent customer service, showing empathy and understanding in stressful situations.
  • Participate in training sessions to continually improve service delivery and response techniques.
  • Offer suggestions and feedback for enhancing service quality and customer satisfaction.
  • Fluency in Slovenian and English, both written and spoken.
  • Exceptional customer service skills with a strong ability to remain calm under pressure.
  • Strong problem-solving aptitude to effectively address customer inquiries.
  • Previous experience in customer service or emergency assistance is advantageous.
  • Ability to work independently as well as collaboratively in a team environment.
  • Strong commitment to providing a high standard of service and fostering customer trust.
  • Willingness to work flexible hours, including weekends and evenings as needed.
  • Willingness to relocate to Greece
  • Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
  • Professional growth & development opportunities.
  • Competitive performance bonuses.
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Fully paid training by certified instructors.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Special events as well as community & social responsibility initiatives.
  • Referral Program: Bring your friends and receive great bonuses!
  • Free Greek language courses.
  • Work for a Great Place to Work-Certified Company.
Original job Slovenian Speaking Emergency Roadside Assistance - Athens, Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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