Sales Force Excellence Officer * (all genders)

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Sales Force Excellence Officer * (all genders)

Apply locations Vienna time type Full time posted on Posted 5 Days Ago job requisition id R2742707

About the job

Drive our team’s success by leading End to End performance cycle for the zone connecting the data points, building diagnosis, & identifying future opportunities

Are you ready to chase the miracles of science to improve people’s health?

At Sanofi Consumer Healthcare, we build trusted and loved brands that connect with hundreds of millions of consumers worldwide. Our mission is to enable better self-care for individuals and communities, while also contributing to a healthier planet. We strive to act as a force for good by integrating sustainability along our business and employees’ mission and operate responsibly from both a social and environmental point of view. To achieve this, we need people who can shape the future of our business and help us on our journey to becoming the best fast-moving consumer healthcare company in and for the world.

Main responsibilities:

• Customer Relationship Management (CRM) related topics: Expert/experience on Customer Engagement solution tools such as Mobirep. Support in CRM Product & Functional Catalog.

• Reporting topics: Develop tools & reports to track execution of KPI and monitor CHC performance, ensuring simplicity / consistency / accessibility of data. Track performance in all dimensions: E.g. CRM, Sell-out data, Instore Visibility (Trax), Sell in data (SAP), Field performance and key operational priorities.

• Target settings for sales teams (ROI, Incentive follow-up, Bonus Calculation and Data steward).

• Sales Force Excellence topics: Support of segmentation and targeting process and support on commercial strategy.

• Project Management: Ensure alignment between Business Excellence, Customer Excellence and Brand teams. Communicate gathered insights from monitoring KPI’s towards the business teams and follow up on action plans and improvement plans. Planning, overseeing and leading projects from ideation through to completion.

About you

• Experience : Interaction with a range of internal and external stakeholders.

• Soft and technical skills : Ability to work transversally across departments and countries. Capability to translate complex processes to easily understandable business topics as well to be able to handle multiple projects simultaneously. Excellent/advanced skills of Microsoft Office (Excel, Word, PowerPoint, Outlook) as well as in PowerBI. Be data driven and have the ability to quickly understand and apply new IS tools. Strong analytical and strong communication skills and be able to explain complex dashboards into understandable insights. Demonstrate a proactive attitude engaged in the business performance. Structured with a good sense of details. Understanding in Coordinating Business Processes. Listen to customer needs with the ability to challenge them and execute accordingly.

• Education : Business, Data Analyst or Scientific studies, master’s degree preferred-

• Languages : Fluent English, German is a plus.

Why choose us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.

Our employees are our focus, particularly the compatibility of private and professional life and an inclusive working environment. In addition to flexible working, we offer our employees important mental and physical health offers, numerous discounts and other additional benefits. Further training and international career opportunities round off our offering. For this position, the minimum salary according to the collective agreement is 2.229 EUR ; depending on individual qualifications, there is a willingness to pay more.

Pursue progress , discover extraordinary

Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.

At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.

Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !

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Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe. Discover more about us visiting or via our movie We are Sanofi

Why Sanofi

As an organization, we change the practice of medicine; reinvent the way we work; and enable people to be their best versions in career and life. We are constantly moving and growing, making sure our people grow with us. Our working environment helps us build a dynamic and inclusive workplace operating on trust and respect and allows employees to live the life they want to live.

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