Senior Expert Operational Resilience & Framework Management (all genders)

Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself

Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment.

Group Business Continuity & Crisis Management strengthens the resilience and preparedness of Erste Group in the face of disruptions. The department provides a group-wide framework, standards, and guidance to ensure a consistent and effective approach to resilience, continuity, and crisis management across all entities and functions. 
Working closely with business, IT, and risk teams, BCM & CM supports the integration of resilience principles into day-to-day operations and promotes a culture of preparedness and continuous improvement. The function also facilitates coordination in crisis situations and contributes to safeguarding the bank’s ability to operate reliably in a dynamic environment. 

Your Tasks

• Drive the group-wide implementation and ongoing operation of the Operational Resilience framework in a business-as-usual environment


• Translate resilience principles and standards into practical processes, guidance, and governance


• Ensure critical business services can continue within defined impact tolerances during severe but plausible disruptions


• Design and oversee scenario-based testing, turn insights into action, and ensure remediation actions are effectively closed


• Act as a central subject matter expert and sparring partner across business, IT, risk, and continuity teams

Your Background

• Extensive experience in Operational Resilience, Business Continuity Management, Operational or Technology Risk; a relevant certification is considered as a plus


• Background in banking or another highly regulated financial services environment


• Proven hands-on experience with implementing and operating complex, group-wide frameworks


• Strong understanding of impact-based resilience, critical business services, and end-to-end service mapping


• Interest in leveraging technology and innovation, including AI; coding or scripting experience is considered an asset


• Very good stakeholder management and communication skills in cross-functional environments

Our Offer

• State-of-the-art workplace: Work at our modern Erste Campus in Vienna, designed to foster collaboration, innovation, and employee well-being


• Challenging and impactful role: Take on a highly visible position with meaningful responsibility in a dynamic and evolving environment


• High degree of ownership: Enjoy significant autonomy and the opportunity to actively shape structures, processes, and strategic direction


• Room for creativity and innovation: Contribute your ideas and drive forward initiatives that strengthen operational resilience and business continuity


• Discover and enjoy the benefits of Erste Group


• The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 51.336,00 gross per year. But this is just a formality - we would be happy to talk about your actual salary in person! 


• We offer our employees the opportunity to divide their hours between working from home and at the office.


• We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.