(Senior) Service Engineer - Air Traffic Management (all genders)

(Senior) Service Engineer – Air Traffic Management (all genders)

Critical infrastructure

Vienna FREQUENTIS AG From now on Full time

Job Introduction

Our Air Traffic Management (ATM) portfolio is designed to provide comprehensive solutions for the aviation industry. From automation to tower systems, from voice communication to traffic optimisation, from information management to surveillance, from networks to UTM and recording. With the new X10 voice communication solution , we are opening the next chapter in the transformation of air traffic management communication into IT services. As a Service Engineer (all genders) you will ensure that our customers' systems are kept running without interruption, which is an essential contribution to safe flight operations.

Key Tasks

• You are the contact person for your customers at 3rd level / vendor support level and analyse and fix system errors.
• You plan and implement system updates and upgrades. Due to your presence close to the customer, you know their needs and operational requirements and work on continuous product improvement.
• You will be involved in international projects in co-operation with subsidiaries and partner companies.
• Carrying out customer training both on site and at headquarters completes your area of responsibility.

• You have completed an education specialising in IT or network technology and have at least 5 years of professional experience in service or system engineering.
• You have technical skills, analytical thinking and the ability to work in a team and keep a cool head even in critical situations.
• You have a strong interest in embedded systems, virtualisation, network technology and are up-to-date in these areas?
• You enjoy demonstrating complex solutions and working with different cultures.
• You like travelling to your customers and are on international business trips (approx. 25%), so you speak English very well.

Around 2,200 employees are committed to creating a safer world with their innovative strength and technology orientation. Our culture is based on a working environment characterized by fairness and trust, mutual respect and appreciation. As an international company, we value this diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We value fair and good working conditions, an optimum work-life-balance and offer all our employees equal development opportunities. In doing so, we focus on long-term working relationships in order to keep the valuable know-how of our employees stable.

Working at Frequentis means making the world safer every day and offers you long-term career opportunities among profiting from numerous benefits. These include a working time model based on trust, the possibility to work in a home office or remotely, a choice of IT equipment, a public transport ticket for the Vienna core zone or a reserved parking space, an allowance for meals at the office as well as home office reimbursement, the possibility of a sabbatical, a detailed onboarding programme and multiple programmes for your professional and personal development. Find out more on our career website! What is important for you at work? For more information, just ask us and we will be happy to give you a personal overview.

TRUSTED OFFICE HOME MODERN PUBLIC TRANSPORT / MENTORING TRAININGS
FITNESS

WORKING HOURS RESTAURANT OFFICE IT-EQUIPMENT PARKING SPACE PROGRAM & CO

Salary Annual Gross Salary from
EUR 43.553
This salary is the minimum salary according to the collective agreement based on a 38.5 hour week. Your actual annual gross salary results from the overpayment in line with the market depending on your professional experience and qualifications and is part of our attractive overall package.
Apply now

"I appreciate it when applicants inform themselves in advance about our company and have clear ideas about their professional future."

Become part of Frequentis and apply now - our CV parsing will make your application easier and faster!

At Frequentis we don’t just create innovations,
we create a kind of wonder
to make the world a safer place.
READ MORE ABOUT FREQUENTIS CAREER AWARDS