Senior Task Force Manager - Service Contracts (m/f/d)

Description

Due to our continuous growth, we are expanding our high-impact Service Contracts team who will drive critical initiatives that improve execution speed, business outcomes, and sustainable growth across the service contract management organization. 

In this role you will act as a senior problem-solver and change driver, leading cross-functional task-force activities to address performance gaps, accelerate implementation, and support Service Leadership in delivering strategic priorities. The role is ideal for a strong execution-focused person who combines operational rigor, stakeholder management, and a hands-on mindset.

Your Responsibilities:

• Drive and execute cross-functional projects and priority initiatives across the service contract management organization assigned by the Director – Contract Management and Senior Services leadership
• Partner with senior contract management leadership to support and implement key strategic and operational priorities
• Operationalize initiatives that enable Services growth, support new Service products, and improve margins across the Service Contracts organization
• Lead targeted cross-functional initiatives that further strengthen the control and governance framework within the Service Contracts environment
• Validate business cases, prepare management-ready analyses, and actively support monthly service reviews with clear updates on progress, results, risks, and next steps
• Communicate initiative achievements and outcomes to VP-level management 

Your Profile:

• Bachelor or master's degree in Business Administration, Industrial Engineering, Information Systems, Operations Management or a related field 
• Several years of experience in process excellence, business process management, operations, commercial operations, service contract management or transformation roles
• Proven track record in driving cross-functional process improvement and automation initiatives
• Strong experience in change management, stakeholder alignment and implementation of sustainable process improvements
• Experience in an international matrix organization is highly desirable
• Leadership experience in projects, programs or functional initiatives with multiple stakeholders across regions and functions
• Strong analytical skills and communication competence, profound Excel and PowerPoint knowledge a must
• Flexibility and willingness to travel up to 30% as needed in support of business priorities and stakeholder engagement
• Fluent English required; German is an advantage

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.