Ready to take the next step in your career?
 

Valmet’s Pulp, Energy and Circularity Services business area is at the forefront of delivering advanced technologies and services for the global pulp, bioenergy, and circular economy sectors. We enable our customers to optimize performance, reduce environmental impact, and drive long-term value through innovative, resource-efficient solutions. Join a team where industrial expertise meets strategic sustainability and contributes to transforming the way industries operate.

We are looking for a dedicated and experienced Service Manager to join our Service Sales and Operations team and act as the point of contact, leading and coordinating Valmet business towards designated customers in Austria and south part of Germany.

Preferred location for you to be based would be Vienna, Austria. However, location in southern part of Germany can be considered.

Your Responsibilities

Your key priority is to act as the key point of contact for energy and pulp mill clients in in Austria and south part of Germany, ensuring customer satisfaction and high-quality service and cost competitive solutions, while also ensuring that the customer feedback is taken into Valmet’s offering development process.

Your tasks include:

• Selling improvement and maintenance projects, expert field services, workshop services, agreements and spare parts within Valmet scope, including all aspects of customer relationship and satisfaction management.
• Leading sales projects in co-operation with internal stakeholders.
• Support our customers by identifying their needs and responding quickly with the solutions to improve their processes and results.
• Develop and execute appropriate Valmet Sales Strategy.
• Develop sales, business, actions and marketing plans.
• Coordinating and leading mill team activities towards specific customers.
• Develop additional sales activities with operations.

Who are we looking for

We are looking for a person who is open and able and willing to work with different kinds of people. You also have a self-managed working style with the ability to set priorities to yourself and ability to effectively prioritize and execute tasks in a high-pressure environment. You know how to create positive energy around you, and you show trust in others.

In Addition, you’ll need

• Strong technical background (Bachelor/ Master) in energy or pulp technologies.
• Between 5-7 years’ experience in various sales, project management or related positions.
• Strong understanding of Energy/Pulp Industry.
• Willingness to travel in Austria and southern part of Germany typically 30 to 60% depending on your location. Driving license is required.
• Experience in communication and commercial discussions.
• Awareness in contract law with hands-on experience negotiating complex project contracts.
• Strong experience of Customer Value Chain.
• High level of commitment, strong working capacity.
• Fluent spoken and written German and English, other languages are an asset.
   

Why Join Valmet?

Our Offer – Working Together for Success

• A varied role with a high degree of creative freedom & the security of a healthy, publicly listed corporation with a collegial atmosphere and flat hierarchies
• Future-oriented training opportunities with a long-term career perspective
• Collaboration in a professional team & a respectful, positive working environment
• Additional time off – December 24 and 31 are full paid holidays
• Performance-based annual gross salary starting at €80.000, -- with a willingness to pay more depending on prior experience, education & additional qualifications
• Neutral company car (also for private use)

Additional Information

Additional information about this position can be obtained from Maciej Zieliński, Manager, Sales and Operations, email: [email protected]

Please submit your application in English by filling in our application form and submitting your CV and salary expectation via the link provided by February 2nd, 2026.

Please note! Applications via e-mail will not be considered. Please make use of the email for questions only.

When everything works together 

Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how – and above all, teamwork. www.valmet.com/careers