Software Support

You work for customers all over the world and are an important technical component for the basis of our client's intralogistics systems and their high availability

Job Description

Your Mission

• You start in technical 1st level support to immerse yourself in the company culture, products and customers.
• Depending on development/experience, the doors for 2nd or 3rd level support are open.
• You are an important factor in the ongoing operation of the automated customer warehouses, which are distributed around the globe.
• Optimisation suggestions, advice and the processing of technical customer enquiries are part of your area of responsibility.
• After sometime, you will be responsible for training new employees.
• You will work with various departments and specialists, including those from international subsidiaries, on a day-to-day basis.

Requirements

• You have a great enthusiasm for IT and have acquired a sound knowledge of IT (knowledge of LINUX and SQL would be an advantage).
• Good German and English language skills are required.
• Team spirit, reliability and initiative are part of your personality.
• You see customer contact as a positive challenge.
• You are an IT enthusiast with basic knowledge of Windows and Linux operating systems.
• You impress with your strong communication skills.

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