Wholesale Support Analyst - Dealer Network

Wholesale Support Analyst – Dealer Network - (21079)

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Job Title

Wholesale Support Analyst – Dealer Network

Location

St Marys, NSW AU (Primary)

Job Type

Permanent

Job Family

Job Description

CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website:

WHO WE ARE LOOKING FOR:

This role is responsible for securing the wholesale finance assets of CNH Capital through pro-active and prudent management of dealer accounts

YOUR KEY RESPONSIBILITIES:

• Releasing new equipment within set guidelines
• Collecting parts payments and finance charges on a monthly basis.
• Compiling all reports required on a timely basis and ensure they are in order and distributed correctly
• Liaising with Field Staff in respect to the timely releasing of new equipment, payment of past due whole goods invoices, and additional information as required.
• Liaising with Field Staff to pro-actively review dealer finance limits.
• Collecting past due used equipment and / or obtain curtailment / repurchasing agreements.
• Ensuring used equipment is financed within set guidelines and within dealer credit limits.
• Reconciling dealers’ accounts as required and produce write offs or collection of monies.
• Collecting short payments from CNH Industrial Marketing program rejections outside CNH Industrial expiry dates as well as unclaimed credits on account to liaise with dealers.
• Assisting processing staff for payment allocations.
• Assisting with dealer queries either by answering directly or directing to the appropriate.
• Training / assisting CNH Industrial/ CNH Industrial Capital Field staff as to the processes contained within the wholesale finance function for their information as well as assisting in the training of the dealer network.
• Providing assistance to the Wholesale Portfolio Manager as required.

YOUR KEY COMPETENCES AND QUALIFICATIONS:

• Have a m minimum of 2 years’ experience in collections / accounts receivable
• Possess strong analytical skills
• Possess solid relationship building and customer service skills
• Must be a strong communicator
• Have intermediate level of experience in Excel and SAP
• Have a good understanding of the wholesale equipment financing process

WHAT WE OFFER YOU:

Retirement & Insured employee Benefits

• Superannuation
• Income Protection Cover
• Death/TPD Cover
• Private Health Insurance NZ
• Employee Assistance Program

Financial Wellbeing

• Member Discounts Network
• Member discounts- Fitness and Health
• CNH Brand Merchandise employee discounts
• Novated Leasing
• Short- and Long-term Incentives
• Benefits Cars, Parking
• Employee Referral Scheme

Employee Development & Recognition

• Education Assistance
• Employee Resource Groups
• Learning & Development
• Global Mobility
• Service recognition

Celebrating Diversity & Inclusion

• Multi faith room/Mother’s Room
• Inclusive Celebrations
• Members of the Diversity Council Australia
• Flexible Work Options 

OTHER INFORMATION:

Acknowledgement of Country

CNH acknowledges the Traditional Owners and Custodians of the lands on which CNH offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at CNHI RAP (cnhi-rap.com.au)

Together We Grow

We believe that everyone, everywhere, deserves an equal opportunity to thrive. Every day, we innovate and adapt to give farmers and builders across the world the tools they need to succeed. And we do the same for our people.

Building a  diverse ,  equitable  and  inclusive  business isn’t a one-off exercise. We can always do better. But we’re completely committed to the process. When we do right by each other and by our customers, we are more innovative and creative. Growing Together to build a better future for us all.