Workplace IT Administrator

About Us:

Cryptonow is dedicated to making cryptocurrencies simple and accessible for everyone. Established in 2017, the company is dedicated to simplifying access to crypto-assets through secure, compliant, and user-friendly products and solutions.

The company’s product portfolio includes the widely recognized Cryptonow Crypto Gift Cards that have established new benchmarks in accessibility and ease of use for crypto-asset transactions.

Cryptonow envisions a financial future where access to digital assets is universal, secure, and inclusive. The company is actively driving this transformation by empowering individuals to participate in the decentralized economy with confidence. Its mission is clear: to unlock the full potential of crypto-assets and embed them as a trusted, regulated, and seamless part of everyday financial life.
 

Role Overview:

As Workplace IT Administrator, you will play an important role in supporting and enhancing our IT infrastructure and IT equipment while meeting the technology needs of employees across Cryptonow Group. You will manage the employee device lifecycle, application deployments, maintain infrastructure services whilst providing seamless IT support for the entire team ensure efficient day-to-day business operations.

Key Responsibilities:

• Manage end-user device lifecycle (enrollment, setup, maintenance, replacement, secure retirement) and coordinate laptop roll-outs and setups.
• Administer Microsoft Intune (MDM) to enforce security baselines, compliance monitoring, and device policy remediation.
• Provide Tier 1–2 user laptop support, including troubleshooting of hardware, software, and basic network/WLAN issues.
• Support WLAN operations by managing access, resolving connectivity issues, and coordinating with external providers as needed.
• Manage identity and access, including account provisioning/deprovisioning and least-privilege access permissions, in close collaboration with HR.
• Maintain IT asset inventory (assignment, tracking, stock, audits) including warranties, repairs, and lifecycle documentation.
• Deliver ICT employee training and onboarding guidance (tools, devices, access, and security best practices) and maintain documentation/policies.

Qualifications: 

• Experience with MDM platforms (Microsoft Intune)
• Knowledge of Windows, MacOS, iOS and Android administration
• Understanding of networking fundamentals
• Server administration (Windows Server, Linux Server)
• Active Directory and user management
• Basic scripting and automation skills
• Fluency in German and English is required; additional languages are a plus.
• Self-motivated, solution-oriented, and capable of thriving in a fast-paced, dynamic environment.

What We Offer:

• A crucial role in a rapidly growing company with opportunities to support and enhance our IT Infrastructure
• The opportunity to be part of a major European growth story from its inception.
• A collaborative and innovative work environment.
• Opportunities for professional growth and development.

If you are passionate about enhancing and maintaining technology infrastructure and excited to shape the future of Cryptonow, we would love to hear from you!