Internship Process Documentation, Mining & Automation

Support the Process Documentation, Mining and Automation team by helping to document and improve business processes. This includes mapping and analyzing current workflows, finding ways to make them better, and designing automation solutions while again modelling the outcome. Another one of your key responsibilities will be discovering new ways to interconnect those 3 areas and implementing those improved strategies. In addition, you'll also help communicate with Business Key Users as well as between Business Process Owners and developers to ensure project execution.

This is your chance to join us as an  Intern in January/February 2026 for six months. We are seeking a motivated and talented individual who is eager to learn and contribute to our dynamic environment.

PROCESS DOCUMENTATION, MINING & AUTOMATION

We offer you the chance to gain hands-on experience in operational process management within an internationally active corporation. You'll learn about process documentation and mining methods, as well as automation solutions and be able to apply them directly in practice. In addition, you'll learn all about the tools we have in use for those 3 areas.

TEAM INNOVATION & COLLABORATION

During your internship, one of your biggest responsibilities will be finding new strategies for the 3 areas of process documentation, mining and automation to work closer together. For this you'll analyze the current situation and find solutions for optimizing collaboration and communication that will enhance the value not only within the team, but also for our business users.

PROJECT SUPPORT & EXECUTION

You'll have the opportunity to support the team as well as conduct yourself process reviews, analyses and automation projects, allowing you to contribute directly to process insights and improvements. With this you'll keep documentation up to date while gaining deep insights into our globally functioning organization.

COMMUNICATION

In this internship, you'll need to efficiently communicate not only within our teams and individual business key users, but also act as a bridge between business process owners and the technical teams to ensure clear communication and alignment on project goals.

CHANGE MANAGEMENT

You'll have the opportunity to assist with change management activities, helping our team implement new processes and solutions while supporting the creation of a structured approach to change management within the area. This includes minimizing disruption and promoting adoption.

• Advanced undergraduate students, post graduate students or recent graduates (Bachelor/Master degree).

• Fluent in written and spoken English. German is a plus.

• Previous internships or part-time jobs in related fields would be a plus.

• Familiarity with business process management, business workflow concepts and process improvement methodologies.

• Process Documentation, Mining and Automation Tools: Basic knowledge or exposure to process documentation (ARIS), mining (Celonis) and automation tools.

• Strong verbal and written communication skills.

• Strong organizational skills combined with the ability and willingness to quickly learn new tools and methodologies.

As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.

Due to legal reasons, we are obliged to disclose the minimum salary according to the collective agreement for this position, which is € 2.221,00 gross per month.