German Customer Care Agent - Remote

Think Global - Expect Amazing! TalentWorldGroup is a Revolutionary Multilingual Contact Center. We are a truly people's company and we are on a mission to reinvent professional  Home-Based Working  and build the  Workplace of the Future ! Our innovative approach allows our talents to find the best fitting projects, with the schedules they prefer, working part-time, up to full time.

We are looking for native German-speaking Customer Care Talents  to first join our Talent Pool and then have the opportunity to start working on a variety of Contact Center projects like Inbound call handling in the Hospitality industry- Reservation Booking , Survey Handling - Outbound calls in Heath Care and Catering industry.

• We are still growing our inbound customer care team in the Hospitatily industry for the high Season (June-July-August)!
• In case you would like to start working immediately on this amazing project for the Summer and with a possibility to stay on a long term on this, or other projects. This is our last training for this Summer Season, qualify yourself TODAY to our Talent Pool, and start training in the first week of July!

We have further opportunities, new projects coming up shortly, so it is time to ensure your place in our amazing teams!

• 2+ years of Call Center Experience (Inbound/Outbound)
• Experience in the Hospitality industry is an advantage
• Computing Skills- strong user level
• You strive for excellence and find your happiness in helping others
• You are a strong multitasker, with experience in using more online tools at the same time for work
• German is your mother tongue language
• Good communication skills in written and spoken English
• College or University Degree is also an advantage

We will ask you to have:

•   Wired, USB plug-in Headset

Internet:

• Broadband internet connection (10 Mbps download, 2 Mbps upload)
• Ethernet based  LAN connection

Hardware Requirements:

• Processor: 1.8Ghz upwards (64bit preferable)
• RAM: 8 GB RAM upwards
• Available Storage: 10Gb minimum
• Preferred Resolution: 1920x1080

Operating System

• Microsoft Windows: 10 upwards
• MacOS: 11 upwards

Benefits

• Home-based working
• Freelance contract
• Project based opportunities
• Long term cooperation agreement
• Career development
• Gamification program (make more money, get holiday paid hours)