Community Manager - Polish Speaker (Freelancer)

LOOP is a digital-first lead agency, exploring the intersections between design, technology and digital brand building for leading brands. With a team of 400 digital talents and through data driven marketing, we help brave clients to stand out in the digital age. Over the last few years our brilliant team has done remarkable and innovative work for internationally recognised high-profile brands such as Puma, Audi, Breitling, Red Bull and numerous others.

Are you a Polish speaking social media pro looking for a flexible freelance gig? We’re seeking a part-time (3 hours/week) Community Manager to engage online communities, drive real-time conversations, and grow brand presence across platforms. If you love connecting with audiences and working on your own terms, this role is for you!

We are looking for a freelance Community Manager fluent in Polish to engage with large social media communities across multiple platforms. In this role, you will actively participate in real-time conversations, responding and interacting with our clients’ communities daily. You’ll ensure the right tone and approach in all interactions, meeting the needs of fans and followers while maintaining a positive brand presence.

• Actively engage with large social communities on platforms like Facebook, Instagram, TikTok, and others, facilitating meaningful conversations.

• Monitor and respond to community discussions in real-time, addressing inquiries, moderating content, and maintaining a friendly and respectful environment.
• Understand the needs of fans and followers, providing timely and well-crafted responses that match the brand’s tone and values.
• Stay up to date with the latest social media trends and digital culture, quickly adapting to capitalize on new opportunities.
• Manage multiple social media channels and tasks simultaneously with a service-oriented mindset.
• Collect and analyze user feedback, working to provide solutions and improve the community experience.
• Use community management tools such as Falcon/Brandwatch or Meta Business Suite to track and manage conversations.
• Collaborate effectively within a team environment while being capable of working independently with minimal supervision.
• Embrace the freedom and flexibility that comes with the role, balancing autonomy with the need to adapt to changing priorities.

Qualifications:

• Proven experience in community management or social media engagement.
• Proficient in using community management tools (e.g. Falcon/Brandwatch, Meta Business Suite).
• In-depth understanding of social media platforms and digital trends.
• Excellent communication skills, both written and verbal, with native or near-native proficiency in Polish.
• Ability to work independently with a high level of flexibility and reliability.
• A collaborative team player who can also manage tasks autonomously.
• Availability for a freelance, part-time role (approximately 3 hours per week).