Food & Beverage - Hostess

Job Summary:
We are looking for a friendly and proactive Food & Beverage Hostess to join our team. The Hostess will be responsible for greeting and seating guests, taking reservations, and ensuring a pleasant dining experience for all customers.

Job Responsibility:
- Greet guests as they arrive and lead them to their table
- Provide menus and inform guests about specials or promotions
- Take reservations over the phone or in person
- Coordinate with the kitchen and serving staff to ensure smooth service
- Handle guest inquiries, requests, and complaints in a professional manner
- Maintain a clean and organized hostess stand area
- Assist in setting up and closing down the restaurant

Candidate Requirements:
- Proven experience as a hostess or in a similar customer service role
- Excellent communication and interpersonal skills
- Ability to work well under pressure in a fast-paced environment
- Strong organizational skills and attention to detail
- Customer-focused with a positive attitude
- Knowledge of restaurant procedures and etiquette

Skills:
Excellent communication skills
Customer service skills
Ability to work well under pressure
Strong organizational skills
Knowledge of food and beverage menus
Attention to detail
Ability to work in a team
Multi-tasking abilities
Conflict resolution skills