Hostess - English

Hot

Hostess - English:

Title: Hostess - English Experience: 2 to 6 Job Type: Full Time Employment Type: Permanent Job Status: Hot Country: Bahrain City: Bahrain

Job Description & Role:
Hostess will be the first point of contact for all Guests. She will welcome guests in a warm and friendly manner. Ascertains their dining needs. Seats guests and manage the seating chart. Monitors restaurant activity to determine seating and dining flow. Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

Key Responsibilities:
•Welcome guests to the venue
•Provide accurate wait times and monitor waiting lists
•Manage reservations
•Answer incoming calls and address customers’ queries
•Escort customers to assigned dining or bar areas
•Provide menus and announce Waiter/Waitress’s name
•Greet customers upon their departure
•Coordinate with wait staff about available seating options
•Maintain a clean reception area
•Cater to guests who require extra attention
•Assist wait staff as needed

Key Skills:
- Food & Beverage
- Customer Service
- Customer Experience
- Hospitality

Additional Requirements:
•Previous work experience in a similar role
•Understanding of restaurant etiquette
•Familiarity with health and safety regulations
•Experience in managing reservations
•Demonstrable customer-service skills
•Excellent communication skills (via phone and in-person)
•Strong organizational skills with the ability to monitor the entire dining and bar area
•Flexibility to work in shifts as needed
•Good physical condition to walk and stand during an entire shift
•Presentable
•very good English
•Customer service oriented
•Hospitality degree or certification is a plus
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