2024-0277 Support to Solarwinds Monitoring Engineering

• SolarWinds Monitoring Assessment Report – A detailed review or the current monitoring setup, identifying gaps, configuration issues, and recommendations for optimisation across NATO networks. SolarWinds Monitoring Architecture Design – A proposed technical architecture for an optimised SolarWinds environment, ensure scalability, redundancy, and alignment with NATO’s security and operational requirements
  
• Monitoring Implementation Plan – A phased plan detailing how the proposed architecture and improvements will be rolled out, including timelines, resource allocations, and integration steps with existing systems
  
• SolarWinds Security Enhancements – implementation of hardening measures, access controls, role-based permissions, and audit capabilities to ensure Solarwinds aligns with NATO security baselines and controls.
  
• Monitoring Performance Optimization – Tuning of polling intervals, alert thresholds,and database maintenance to enhance the responsiveness, reliability, and accuracy of the monitoring solution.
  
• Disaster Recovery and Monitoring Redundancy Plan- Design and document of procedures for failover, data recovery, and system continuity in case of primary system failure or site outages
  
• Training and Handover - Knowledge transfer sessions and documentation provided to NATO personnel to ensure and sustainable in house support and administration of the
  

Requirements

• Minimum 4 years of experience working with SolarWinds, including modules such as Network Performance Monitor (NPM), Server and Application Monitor (SAM), and Network Configuration Manager (NCM).
  
• Experience with Cisco switches, routers, and firewalls, including integration with SolarWinds for monitoring and alerting.
  
• Minimum 2 years of experience in a military or NATO environment with different levels of network and information classification.
  
• Experience in deploying and managing network performance monitoring tools in large, complex environments, including the configuration of alerting, dashboards, and reports.
  
• A valid certification in network monitoring or related fields (e.g., SolarWinds Certified Professional (SCP).
  
• At least one certification in network or security technologies, such as Cisco CCNA, CCNP, Juniper JNCIA, or Palo Alto PCNSE, with a focus on integrating these with monitoring solutions.
  
• Knowledge of ITIL 4 for managing service-level agreements (SLAs) and incident response processes in the context of network monitoring.
  

• Experience with virtualization platforms (e.g., VMware, Hyper-V) and their monitoring within SolarWinds.
  
• Working knowledge of Linux and Windows servers in monitored environments.
  
• Familiarity with log management tools and how to integrate them with SolarWinds for enhanced monitoring.
  
• Experience with cloud-based monitoring solutions and hybrid infrastructures using SolarWinds.