2024-0326 Support to NATO Headquarters Sarajevo Allied Operation

• AOM System Deployment Plan 
  
• Network Systems Design & Deployment:
  
• Assist the design, installation, and configuration of systems and platforms that underpin NATO’s AOM networks
  
• Ensure scalability
  
• Ensure high availability of AOM networks
  
• System Optimization & Performance
  
• Report Platform Management & Optimization:
  
• Manage AOM network platforms
  
• Monitor AOM network platforms
  
• Optimize AOM network platforms
  
• Ensure the AOM network platforms meet NATO’s performance, security, and reliability standards
  
• Security Compliance & Vulnerability Assessment
  
• Ensure all AOM systems and platforms comply with NATO’s strict cybersecurity policies and frameworks
  
• Incident Response & Root Cause Analysis Report
  
• Incident Response & Troubleshooting:
  
• Serve as a primary point of contact for troubleshooting and resolving system and platform issues within the AOM environment,
  
• Ensure timely recovery of services.
  
• System Documentation & Audit Trail
  
• Handling Equipment (lifting and rocking)
  
• SLA Compliance & Performance Reporting
  
• Documentation & Reporting:
  
• Produce detailed documentation for AOM network systems and platform deployments, including architecture diagrams, configuration settings, and operational procedures.
  

Requirements

• NATO Cosmic Top Secret
  
• Language Proficiency: English Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (3); Reading (3); and Writing (3) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level)
  

• A university degree from a nationally recognized or certified institution in a technical field with a strong emphasis on Information Technology. At least 6 years of specific experience in virtualized technologies (e.g., VMware vSphere, vSAN, NSX).
  

• Must have demonstrated experience and hold relevant certifications in virtualized technologies, as the following key technologies
  
• VMware Horizon View
  
• VMware vSphere
  
• vSAN
  
• vROPS
  
• VMware Cloud Foundation (VCF)
  
• ARIA OPS
  
• Certifications like VMware VCP Data Centre Virtualization or equivalent are highly desirable.
  

• High-level knowledge and experience working with cloud-based infrastructures such as VMware VCF and Microsoft Azure.
  

• Proven experience in managing enterprise storage solutions, including technologies like Dell EMC Unity or HP 3PAR.
  

• Advanced knowledge of administering backup and restore technologies on Veritas NetBackup.
  

• Experience in planning, maintaining, and updating firmware baselines for enterprise hardware using tools like Dell OpenManage Enterprise or HP OneView.
  

• Demonstrated expert-level experience with Windows Server Operating Systems (2016, 2019, 2022).
  

• Holds a recognized certification in Microsoft technologies such as MCSE (Microsoft Certified Solutions Expert) or related fields, particularly in Active Directory and Cloud Infrastructure.
  

• In-depth knowledge of cybersecurity tools and their integration, with expertise in:
  
• Vulnerability assessment tools like Nessus Tenable
  
• Security Information and Event Management (SIEM) solutions like Splunk
  
• Forensic tools like Access Data Enterprise and Fidelis Endpoint Security
  

• Familiarity with AOIM (Automation of IT Management) missions and ensuring the reliability of their hosting infrastructures.
  

• Prior experience working in an international environment, including both military and civilian components, is a strong asset.